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February 2024 by Ricardo I.
Stay away from this people Bought a 14k watch from them, having problems sizing the bracelet Today I walked in to try one more time Waited for over 15 minutes for someone to acknowledge us, finally I walked to the security guard and asked if anyone was working a couple of other customers express they had been there for over half an hour waiting Eventually the rudest person came out and said he only had two people there and that we had to wait I understood you may be understaffed but that doesn't give you the right to be rude, you make a living out of customers and I for one will never set foot on your store never again And I deeply regret the small fortune I have spent at mayors over the years
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September 2023 by Rigene Gomez
I have nothing to say but good things, I received such great customer service from both the associates and the manager. They were informed, quick and helpful in helping me make the right decision. I got my watch quick and was out the store happy thanks to all the help I got from Myrthea, they even helped me get a new receipt when I dropped water on mine. I look forward to my next one.
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September 2023 by Maui Correa
Amazing customer service provided by Evelyn. She made us feel like family. Thank you again.
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July 2023 by Benjamin Gonzalez
My experience was truly fantastic at Mayors - Shops at Merrick Park. Eduardo Molto is a top professional; he clearly answered all of my questions and guided me through the entire process. I will be working with him again in the future. I would recommend him and this store to anyone.Thank youBen Gonzalez
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July 2023 by PK Pandey
I met Evelyn here @Mayors @The Merrick Shops. Her knowledge, expertise, communication, and professionalism are second to none. I highly recommend her if you are in the market for a new timepiece. I was expanding my collection, and she worked some magic for sure! I am excited to have found a sales professional that will help me on my horological journey. More to come..Thank you Evelyn!
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June 2023 by Pk P.
I met Evelyn here @Mayors @The Merrick Shops. Her knowledge, expertise, communication, and professionalism are second to none. I highly recommend her if you are in the market for a new timepiece. I was expanding my collection, and she worked some magic for sure! I am excited to have found a sales professional that will help me on my horological journey. Thank you Evelyn!
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May 2023 by Caroline Mazzitelli
Evelyn was great! She helped my husband pick out a beautiful Mother’s Day gift. Make sure to ask for her when you go.
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May 2023 by Wyatt Ward
Christopher at the Merrick Park storefront was over and beyond one of the best customer experiences I’ve ever had. He was quick, communicative, and attentive to every request. Couldn’t say more positive things about Christopher, earned a loyal customer for sure and won’t speak with anyone else but him moving forward.
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April 2023 by Orestes Gonzalez
Was saving up for some time to buy my first luxury watch. Randomly decided driving home from work to stop by Mayors and check out the watch I’ve had my eye on for months. Was greeted by Evelyn as soon as I walked in. She showed me a few pieces, including the one I’ve been wanting. She told me it was the only one they had, it had come in just last week. Evelyn was super nice and patient with my million questions. It was really nice she shared her excitement for my new piece.
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April 2023 by Pedro Serritiello
Evelyn provides phenomenal service, and is really attentive to details. Her professionalism and expertise in the watch world takes the experience of acquiring a timepiece to a whole new level. She is a true consultant and has this incredible ability to source those items that one wants but did not know in which form. She will always be my go-to person when buying something at Mayors.
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March 2023 by Raul Alonso
Christopher Montalvo was my sales associate. He is extremely nice, professional and knowledgeable. He listened carefully to what I wanted, and showed me all the possible options, without trying to influence my personal decision. Just the best service I’ve ever had.
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March 2023 by Massi B
My experience was amazing, I couldn't have asked for better.. Evelyn was so perfect, she made me feel very comfortable and took great care of me.Sincerely, Massi.
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March 2023 by Mark Sherman
Evelyn at Mayors is a consummate professional. She made the process of purchasing a watch smooth as ever, I will be back to see her going forward as this level of service is difficult to find in Miami! Thanks Evelyn!
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March 2023 by Eric Farmelant
Just picked up my fiancées wedding gift at mayors. I couldn’t be happier with the service I consistently receive from Rey Martinez at the Merrick park location, coral gables. Rey is knowledgeable about all jewelry, communicative, and most importantly he makes it a pleasant experience. Thank you Rey!
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February 2023 by Jc Suarez
Reynaldo In Mayors Merrick Park Coral Gables was super professional he follows up with me each week to keep me in the Loop with new arrivals. He is Is friendly and has great customer service skills. I Will highly recommend him to all my friends and Family.Thank youBest ,Jc Suarez
