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December 2023 by Jessica G.
Boarded my puppy Espn for the first time, she's a 5 month goldendoodle. She stayed for 4 days and had no issue at all. They kept me up to date and sent pictures on messenger. Only thing I was iffy about was that they pee and poop on a floor that is designated for that or something like that... but it doesn't seem to have been a problem when she came home she goes out on the grass like normal. Thank god. It was very stress free for me to travel opposed to leaving her with a family member or friend...
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October 2023 by Suzanne V.
We boarded our 3 cats there for 3 weeks; a 1yo, a 6yo, and a 12yo with health issues. Not only did they scrupulously follow the old lady's medication schedule, she actually gained weight (thyroid issues- she was getting dangerously skinny before we left). The kitten was played with frequently (they sent photos), and my weird middle child LOST weight (they followed the vet prescribed diet perfectly!!). These people are amazingly caring of both my animals and my long-distance-worry!! I can't recommend them enough. A clean facility, caring staff, and reasonable prices. A total class act from start to finish.
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July 2023 by sofia n.
Hello, I would like to leave a review to bring awareness as to the farewell of certain animals that I found to be kept in bad conditions. Upon walking through the fish tanks isle, my girlfriend and I stumbled upon two tanks, which kept orange goldfish. We were stunned to see half of the goldfish in the tanks lying dead on the bottom. A very grim site. There perishing had caused the water in the tank to be unbreathable for the other gold fish, which led them to swim to the top in search of clean, breathable water while they progressively continued to die. Sure, a goldfish may be worth 39 cents but their lives, like any other animal's, should be priceless. As frequent customers, we expect PetSmart to share these values.
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June 2022 by Joe C.
Not enough employees to attend customers. Service in this establishment is doesn't exist. One cash register open ...
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April 2022 by Darsell O.
THE WORST GROOMING. They put my dog in a cage for 4 hours and then called me and said they didn't have time to groom her and to pick her up!!! This place is absolutely terrible and the service is abysmal.
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April 2022 by Jazmin R.
You can basically find all your pets needs here... but it's not necessarily the best quality.. only stop by if you have an urgent need, otherwise it's best if you have the time to shop around on Amazon or other pet related retailers.
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March 2022 by Tiffany C.
I made a grooming appointment for my dog who was supposed to get her rabies vaccine literally RIGHT after her bath and they turned me away. I understand policy however if you see you have an appointment set and can see all the information about the dog why not call me to let me know you wont accept her instead of having me go out my way and drive a good distance to have to be turned away. The first time I brought her she was 2 months so they took her but barely filed her nails and her ears weren't even touched. Honestly never coming again. Store is alright but stay away from grooming salon
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August 2021 by Apple S.
As every petsmart everywhere, always out of medium size items so I can never find anything for my dog here. If you come for food or other items then yes...
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July 2021 by Ashleigh K.
Second week in a row I've gone on "delivery day" only to see a pile of dead shrimp. On the top of the tank was about 5 or 6 dead mystery snails. Very depressing.