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December 2023 by Charlie B
I don't write reviews, but this clinic was beyond horrible. I usually give a business at least 3 tries, but on this one it was 2 strikes and your out! I just moved to the area so I had to find a vet for my dog as he wasn't doing well. The first visit I wasn't 100% sure that I would keep them as my new vet, but the 2nd visit sealed the deal. The vet prescribed medication for my dogs's heart murmur. When I tried to reach him for questions I had after the visit the nightmare began. I kept calling and leaving messages, as I couldn't give the meds until I spoke to him, no response. Needless to say that I spent days calling and leaving messages, and there was always reasons why he wasn't available, emergency, surgeries, day off etc. I got tired of leaving messages and decided to just show up at the office to speak to him, of course another another excuse why I couldn't speak to him. I gave up and decided this wasn't the vet for my dog, not caring, only in for the $. So I went to get the x-ray to go to another vet and they had to get his approval to release. Seriously, I had paid for them. So I waited and asked for them to call me back when I he approved. Should of known better as they never did. I showed up to pick them up and they gave me photo copies, ( why didn't tell me tell me that they only had digital copies) So I had the new vet call them for the copies, and they said that they had no records on my dog. I had to do a 3 way call with the new vet on the line to be able to get the x-rays e-mailed to them . The staff is HORRIBLE, they don't want to do anything and lie constantly. No wonder you don't see patients in their waiting area or rooms. Please if you love your pet, don't bring them here!
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December 2023 by Jeanne Meza
Dr. T and everyone at Ponce Animal Clinic are like family. I have entrusted my pets with them for more than 20 years. Aside from being the best doctors, they are empathetic and understand your pets are your children. They are passionate about what they do and have always recommended the best treatment. We are lucky to have them.
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October 2023 by Toni Corson
Wonderful Vet Experience!!!! The vet is so kind and gentle with my dog Perry. The are always on time with the appointments and have a friendly staff. I would highly recommend Ponce De Leon Animal Clinic
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September 2023 by Paulo Leme
Ponce de Leon Clinic is the best there is. They care about our pets and they go out of the way to accommodate you in their busy schedule when your dog or cat get in trouble. High quality and superior technical care with compassion.
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September 2023 by Penelope Hernandez
The best clinic in Miami!! Hans down! The entire staff is amazing and the doctors are the best. I was recommended by a friend and I keep on recommending to all my friends too:) Thank you for all you’ve done for Collins, our dog:)
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September 2023 by Alexandra Englert
The front desk staff don’t seem to really want to talk to you or care too much. The vet and techs are good but we recently switched and happy about our switch! Definitely feel like just a number.
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June 2023 by Lynz B
Dr T is wonderful and truly cares for the animals. The staff is cheerful and always ready to help. Definitely recommend bringing your pets here.
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April 2023 by Lauren King
I moved to Miami recently and was sad to leave our vet back home. After a friend's recommendation, I scheduled a check-up at Ponce Animal Clinic. The staff and team are so friendly and helpful and made us feel right at home! Last week, my cat was experiencing some troubling symptoms and I was worried it "was time". The staff got me a same-day appointment and, after a great evaluation and quick test, I got the good news that she was doing fine and just needed some new medicine. I'm so thankful to have a reliable, caring group to care for my wonderful cat and dog! Thank you!
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February 2023 by Jczc61
What can I say. My beloved Enzo, a 14 year old Vizsla, needed help with a growing tumor on one of his hind legs’ toe. The life threatening condition had to be addressed, but there were concerns because of Enzo’s advanced age and the necessary general anesthesia involved in the amputation procedure for the affected toe. The thing was that Enzo didn’t show any signs that he was ready to quit as he is still full of life and still commands a healthy appetite. So, after a careful physical, Dr. Tonarely gave the green light to move forward with the procedure that would hopefully extend his life and return Enzito to his regular scheduled walks and fun time with his furry friends at the park. The procedure was a complete success, and I got my old but still bright-eyed and bushy-tail friend back! Thank you Dr. Tonarely! and thanks as well to all the wonderful staff of Ponce de León Animal Clinc !!!
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January 2023 by Natalie Alatriste
Dr. Perritt and all the staff at Ponce are angels from heaven!!! They’re so amazing with the animals and you can tell they truly care about them. Every experience I’ve ever had has been wonderful. Beau got neutered here and he did so well post surgery — you can tell he was handled with such amazing care. Ill never switch vets!
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December 2022 by Gianna Ciavatta
They were so nice and caring when our pet got sick. The doctor has the biggest heart and we trust him with our eyes closed.
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June 2022 by Maria Escobar
Called in for a short notice to see my pet. Was asked to take my pet the following day even they are short staffed since they only have one doctor at that time. When we checked in not even five minutes the doctor saw my pet and the medical assistant is so nice yo take the decal sample right away and helped took the Urine sample too. The doctor called the next day to let us know about the tests result. Nice staffs.
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June 2022 by Sofia Fontecilla
This office did a terrible job taking care of my cat during his end of life. The front desk is rude, slow to respond to messages and never passed along messages to the doctor. Dr. Tonarely saw my cat who had stopped eating. He did nothing to diagnose my cat and told me to “keep him posted.” I called to let him know my cat had worsened but never heard back from him. Three days later, another vet diagnosed him right away with cancer is his abdomen. He was in pain and suffering and had to put to sleep soon after. This vet office failed at their job during the most critical time for a pet and their owner.
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June 2022 by Patricia Bastidas
Dr. Tonnarelli is the best and the place is impeccably clean and organized. He has cared for our cats for more than 27 years. Undoubtely the best veterinary.
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May 2022 by vera kaeppler
Very good Vets, very detail oriented and caring. It's only difficult to get an appointment sometimes. Great Vet!
