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January 2024 by Onur Ozel
Excellent customer service helpful stuff for my driveway. Thank you
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June 2023 by Gabrielle D.
Best customer service and exceptional knowledge of the products they sell. Will be back.
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April 2023 by Marisel Ortega
I wanted to share my experience at this store 8801 Bird Rd, Coral Gables, FL 33146 , because this is the third time I go there and I get someone rude.I went there to get paint and the guy that was in customer service his name is Martin, was talking to me asking me what do you want, while I was trying to decide which paint to choose. he was in a rush and any question I had he was just rushing to get me out of the way. I asked him something about a paint that's for mold and he said he didn't know and maybe I could ask Mario, another gentleman that was in the back of the store. I have met Mario before and he's not pleasant either. no customer service manner at all.I finally asked Martin, are you ok? and he looked at me like I have 4 eyes, all surprised, he said what? yes why? I said because you seem to be rushing me and you are being rude to me by the way you are talking to me. I said I can wait for Mario to take care of me if you are having a problem. he said he was not being rude, I said yes you are. he apologize but he was not pleasant at all and didn't seem to want to be there. no customer service manner whatsoever.the company that I work have been buying paint there for many years and always have been with Jorge who's nice and friendly, But I was told Jorge is on vacation. they need to have better customer service or hire people that actually want to work. thanks
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June 2022 by Jesus Torres (JT)
Showed with a piece of painted concrete to match and it came out 99% correct. Thank you SW.
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April 2022 by Anays Santana
I have had 2 horrible experiences at this store. The guys are rude and not helpful but it seems their issues arise with women clients. First I waited until Edwin (Store clerk)was done with a client then he turns around and leaves to the back room. When I asked if he could help he says “I told you 6 months ago that we don’t have samples”. I feel he was extremely rude and not helpful . They seem to want to cater to contractors and not to individuals that are their actual clients. I decided to switch to Benjamin Moore on Coral Way. They were awesome. Never will go back to the sherwin Williams on Bird.
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March 2022 by Raymond Kimsey
Simple: called store so you have this particular brush? Yes we do. You do ? Good I’ll head over. Get there no they don’t. To be clear they don’t carry that brand and actually don’t even have a similar brush their closest isn’t even polyester bristles.
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September 2021 by Gregory Gonzalez Mandry
Very professional store
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June 2021 by Jatniel Avalos
Good staff there
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April 2021 by Real Local User
Great friendly service from JC. The other guy was pretty meh. Clean organized store. Nice selection.
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November 2020 by juan restrepo
Great serviceVery professionals
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September 2020 by Miriam P.
I feel the same way about Jorge Lara. Yesterday, he matched a paint that was in my parents' house from over 40 years ago. He did it with a smile, professionalism, and confidence. He took all my stress away from getting this matched as the painter was waiting and I needed to get him the paint quickly. He embodies all the qualities of great customer service.
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September 2020 by Alejandra Saul
bad attitude
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August 2020 by cheerio442
Mike is very professional, knowledgeable, and willing to please.
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March 2020 by Darryl Dansby
Got the paint samples I needed to get my project started
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February 2020 by Jimmy Obando
Good Service
