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March 2024 by Pawel Hanusowski
One star because we were told that they closed early on Sundays than the list of time at the door. Would be nice if management team would post that on the door itself and include that in Google mapsIn addition upon response to original comment:One person left without being able to be serviced around 2:53pm.There was a customer inside.A staff member came to the door at 2:55 and opened the lock and tried to give us the excuse that they close early as mentioned above
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February 2024 by Debra Petersen
Best helpers. Fast and courteous!
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February 2024 by Andres Leon
Best UPS Store in Dade County. Jason and his team are professional and efficient. They take care of business and are helpful.
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February 2024 by Ramona Díaz
A shipping place with a broken printer don’t give this business any business maybe they’ll get their act together what kind of shipping place doesn’t have a printer to print labels boycott
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February 2024 by Alexandra
This ups store is incredible! They are always fast, efficient and friendly. They went above and beyond today to track down a package for me that was supposedly sent to their store. Even in the middle of being busy they managed to help me out. This is service! Happy they are my neighborhood ups store!
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February 2024 by Martha Alban
Parking is hard but usually in and out.
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January 2024 by Candace Krauss
Rocio was extremely helpful, patient and kind. Thank you so much and Happy Holidays!!!
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January 2024 by Larz Christian
Polite and always helpful
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January 2024 by Leonard Marmol
For me it is the best of all.. yes at times it is very busy but otherwise super good and fast
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December 2023 by Kobe Reyes
The girl with the tattoos I didn’t get to catch her name, she is so helpful every time I come to return an Amazon order. She is very charismatic, and never makes me feel rushed or ashamed for not being ready and there would be a line. Thank you to this team in general for being so kind.
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December 2023 by Daiana Morales
Rocio has been personally attending to my packaging for the last 4 months. She has always provided the best customer service and is always so kind. She was alone this past week, and she effectively and efficiently went through the line. This will always be my favorite store thanks to people like her.
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December 2023 by S. Esquire
The short little Mexican girl with tattoos all over her arms and the bad attitude who was working on Sunday 11/26 needs to be fired. Extremely condescending and verbally abusive. She was also kissing her boyfriend in the store in front of customers. Unprofessional and disgusting.
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October 2023 by Christina Campo
The best ups store ever , jason has excellent managerial skills . Music is always a plus in in this store and staff treat you like family .
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September 2023 by John Doe
The staff here are amazing and very well helpful. They take care of your ever needs and are very nice. There’s this employee there I forgot her name but I think it’s Gretna if I remember correctly, she helped me out in a big way when I was struggling with my packages and walked me through what I needed to do. I would recommend coming here because once again of her and the amazing staff there.
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September 2023 by Momma Love
I have becoming to this UPS store for years and always had a great experience. The customer service has been excellent until recently that there appears to be a change in management and personnel. Today I wastreated rudely and with great disrespect by Rocio Landaverde. She denied me service and even went as far as asking me " if I even know how to read?"She told me to go to another store because no one was going to help me. The young man said he would help me as he was trying to help she kept on making rude comments and was asked by the other staff to be quiet in which she totally disregarded them.