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July 2023 by Abeer Shaban
I used to buy all my clothes from this store and I used to love their products and design. Especially the matching shoes. I think now they are way overpriced and all the design very old-fashioned. Not very creative the quality still very good
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March 2023 by Wendy Kelsey
Great location and great customer service. Thank you, Cris for making my shopping experience wonderful and easy!!!
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October 2022 by Marilú De Laosa
I loved shopping at the Merrick Park store. The salespersons were really helpful and kind. (But I would like more Petite sizes availability at the store). The fall collection is beautiful and chic! Thank you so much!
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September 2022 by Lisandra Hernandez
Great costumer service! Josefa and Eliamne are the best!
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June 2022 by Sara S
The boutique was very difficult to shop & chaotic. Racks, hangers, over stock, active window execution etc. The sales associate attempted to ring my 1 item purchase & shifted over 50 units from the wrapping paper to package. If you don't watch your step you may trip over a random rolling rack. Not to mention a constant stressful "Are you doing ok? ARE YOU DOING OK?" approach from the staff. Very poor presentation & environment. Clients might, as well shop Wal-Mart. Boutique vs Warehouse. WHBM has it all wrong. J. Crew & Banana earned their stripes. Similar business model, traffic patterns with an elevated sales floor. Obviously, none of the above represent luxury retailers. Although, you can definitely call Merrick Park WHBM - ROSS & Wal-Mart
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May 2022 by Claudia Tovar
Great store with amazing customer service, Orializ is wonderful, always looking for ways to find the perfect piece and very good staying suggestions, this is definitely my favorite store !
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April 2022 by Marlen Gonzalez
Excellent Service and staff! Always attentive and professional! Highly recommend this WHBM store!
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March 2022 by Maria Jaimes
This is a hidden gem store. I was looking for casual clothes and I found them for excellent prices and quality. Staff? Wonderful! The lady there was so kind, and patient, she even suggested that I try on some clothes while I was in the fitting room and I ended up buying it, very nice. I'm definitely coming back
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March 2022 by Maria Lehman
Terrible.. the people who work there did not even acknowledge me until I made 3 rounds around the entire store. They didn’t ask me for a fitting room when they could clearly see I had multiple clothes in my hands so I had to help myself to a fitting room. I’m a college student so I obviously don’t fit their clients look but I expected to be treated equally as the other client who come through the door.
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December 2021 by Maria Munoz
WHBM is my go to store for casual & party clothes. Today I visited the Merrick Park location & my experience was very disappointing. As a former retail employee I believe that appearances should not matter. With that said, today I walked the entire store and at no point was I welcomed or acknowledged by any employee. That didn’t seem to be a problem with other customers. I won’t be doing business at this location.
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June 2021 by Sharrin James
Love it. They have so many beautiful things
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June 2021 by T G
Cool store.nice variety
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April 2021 by Anrika Rupp
I have always liked this store. Their t shirts are always a part of my wardrobe. I wish they had a little bit more selection.
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November 2020 by Maria Fernanda Caicedo Sardi
WHBM used to be my FaV store but changed look now not so much... much lower quality weird fit etc at same high mid-price levels wants to be everything for everyone when it used to be our “go to “ for the executives on a budget from work to a bit of fun ! Bad move ! Corporate !As brand you need to have identity and respect your loyal customer base ; so disappointed ☹️Petites mostly online Some at Boca Store . Employees typically very attentive, most stores organized, company customer appreciation program is pretty goodSame group company as Chico’s and Soma.A Fl co. Too :)On a plus sideThey do have decent sales
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August 2020 by Evan Guthrie
White House Black Market at Shops At Merrick Park in Coral Gables provides an excellent shopping experience. The staff here is very welcoming and does everything that they can to make sure that you have everything that you need. This is a good place to shop.
