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October 2023 by Amy Evans
I was pleasantly greeted into their beautiful showroom by a friendly young lady. I showed her the watches and bracelet I wanted fitted to my arm. She took them to their man skilled in this and in no more than 5-10 minutes I was happily on my way. I love the speedy and professional customer care that’s always presented at A Altier Jewelers.
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September 2023 by Dylon Samp
A.Altier jewelers were so helpful throughout the whole process to finding the perfect ring. Melissa was the best she was extremely nice and consistent. She made the process very easy for me kept in contact and informed me with all the information I needed. I definitely advise to use she was great thanks again.
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September 2023 by Angela Burrafato
Great to have my Rolex back. I was able to get the service done in 3 weeks at a reasonable price. Very friendly and knowledgeable staff.
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September 2023 by Sean Branigan
I have been going to Alex for 15years he has never let me down, always been able to make or fix any jewelry item.They have a great selection of women & men's jewelry at great prices. Very friendly and great to do business with.
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September 2023 by Jessica Organ
First of all, I want to say that the women who work there and helped me are all really, really nice. Unfortunately, I still had a bad experience and would not recommend this shop for any ring repairs/adjustments.Tl;dr: They overpromised on turnaround time, then made mistakes that prolonged it even longer, and I’m still not thrilled about the result.I was having trouble removing my wedding rings (too small + swollen finger), and it got me a bit panicked, so Altier cut them off for me. They were very sweet about this admittedly embarrassing request, told me to give my finger a week or two to recover, then they could resize/repair them same day or next day (needed two small diamonds replaced as well).The next Thursday, I went back to get measured. They recommended a size almost 2 sizes larger. I was worried about this, I felt it was too much of a jump, but they had me try some rings on and were very reassuring. They also told me the head/brackets holding the big diamond had to be replaced. That part would be in Friday, so my ring should be ready Saturday. I called Saturday and was informed it wouldn’t be ready until the next wed/thurs. I was pretty disappointed about that—one of the reasons I didn’t price shop was the speed—but I get it, things happen.I got the text Thursday to come in. Tried them on—not only were both rings the incorrect size, but they were even different sizes from each other. I asked if anything could be adjusted on the price, given the even longer wait time now. They told me that I was already given a discount, because they didn’t actually have to replace the head, just repair it, and repairing is cheaper than replacing. This is the funniest part to me—that’s not a discount, that’s the new price. Am I supposed to say thank you for not being fraudulently charged for a new head? Such a weird take. Maybe I’m missing something there, I’m obviously not versed in jewelry repair.Anyway, I finally have my rings, and they are too big, just like I was worried about. I can *almost* slide them right on and off my finger, and they aren’t staying aligned at all, they keep sliding back and forth. The woman at the front told me they fit great, and I didn’t feel like being a pest, so here I am, $1,000 poorer with rings that still don’t fit. But at least they aren’t cutting off my circulation anymore, so there’s that!
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August 2023 by Jim Russell
I have had several pleasant experiences with Aaltiers over the years always amazing service and prices. The people there are very pleasant to work with and appreciate the business.
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August 2023 by James Torrisi
This place is AWESOME from the time you walk in the door to the time you walk out they make you feel comfortable and there is absolutely no rush, no hovering over your shoulder breathing on your neck pressure. The quality of work is second to none. Thank you
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July 2023 by Evelyn Herron
Excellent service, friendly, timely and reasonably priced. I went for repairs and ended up having a custom made ring. I’m sure it will be beautiful when I receive.
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July 2023 by Linda DeMassi
My husband was smart and got our engagement ring from A.Altier Jewlers! Just really a wonderful business and walking inside, not only does the fantastic selection of jewelry get your attention, but also the fantastic people who help run the store! Even years after our nuptials, they are so attentive to our jewlery. It’s a pleasure walking in to this business and they really take the time to make sure you are satisfied. Five stars for timeliness, customer, service, and quality of beautiful jewelry!
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July 2023 by Stephanie Delong
My fiancé (blushing) went to A.Altier to get my engagement ring and he could not stop praising how amazing they were. From start to finish they were attentive, knowledgeable and so kind. I was able to meet the amazing Shanice when I came in to have my ring sized and she is the absolute sweetest! Can’t wait to continue the journey and find the perfect wedding band with them, 10/10
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July 2023 by julie barr
Very friendly and knowledgeable customer service. Makes you feel like a valued customer even when you are just getting jewelry fixed!Would highly recommend.
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June 2023 by Kathy V
It was a great experience. I had brought in my engagement ring that was damaged and the diamond came out of the setting. This ring is almost 40 years old and of course means the world to me. I was so impressed with the results. It was exquisite, better than before!! I am very grateful to everyone. They are all very professional and most importantly, beyond pleasant. I highly recommend A.Altier Jewelers.
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May 2023 by James Baron
Our son at the age 25 years old suddenly passed of an undetected heart condition call an enlarged heart on 4/12/2023 There were no symptoms at all!A. Altier Jewelers ordered heart engravedsterling silver necklace that was engraved and in my hands to give to my wife for Mother’s Day! All I can say they are absolutely amazing and thank you for making it happen so quickly! I waited until the last minute to order it because I was still in such shock for the whole thing and thought and remembered that MD was in 3 days!!They are an amazing group of people and after this horrific experience they came for me!!
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March 2023 by Andrea Hammer
Everyone at Altier Jewelers is an exceptional professional! They are kind ,attentive, and caring about each customer's likes and needs. Best Personal Service!!. ..and the jewelry is gorgeous! Get your special gift for yourself or someone from them!
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February 2023 by Roxanne Crowther
They were so helpful with the design of my ring. Their suggestions were so appreciated. Would highly recommend for all your jewelry needs and wants.