-
October 2023 by Kevin Brown
Letty was so nice and careing great customer service skills.
-
July 2023 by Annemarie DeCouto
I have been going to 1251 university drive location since pre covid... last couple of months, I noticed employees have changed and are NOT very pleasant. I have ALWAYS paid monthly on time, yet, these new employees are playing hard ball, mean girls)with all customers, is it EGO?Even THE LADY next to me WAS DEALING WITH SAME QUESTIONS, DENYING an extra week from the onset of loan, i heard her saying that she had never had this issue before with other girls that aren't there anymore( the lady was upset as I was, and we just looked at each other)same rederick as I was getting. I have always had flexibility because I have been a MONTHLY custumer for YEARS!!! they were trying NOT to extend my pay back 1 week farther off, 1 week, asking why, they want a reason. This was never EVER an issue, because their old employees knew me, because i go MONTHLY. They need to back it up and allow some room for possible emergency situations that can occur.I will try to find the employees that were at that location, and go to it, rather than this location. These employees are NOT custumer friendly whatsoever!I really enjoyed my monthly visits, saying hello to the girls, until the employees have been changed.I will also check out other options to go to at this point. Disrespecting customers that go MONTHLY for years is unnecessary and bad business.
-
April 2023 by Salma Ruiz
Worst customer service ever, very unprofessional and time consuming, such a wasteful location because of the staff.
-
March 2023 by Salma Niño
Worst customer service ever, very unprofessional and time consuming, such a wasteful location because of the staff.
-
December 2022 by Gabby Dansereau
Had a good first experience. Then I came back and Stacy was incredibly rude, she had an attitude and her tone of voice was not very customer service. Will not be returning
-
December 2022 by Eric Bland (EB)
This location has changed. 1251 N University Dr
-
October 2022 by Marc Hollander
Mgr Stacy is awesome always pleasant to deal with ,kind,knowledgeable, caring and professional. my dealings with her are good and your not just a customer to her your a human being, she does care to make you happy and do things correctly. I recomend this store 100% . Most people in this business are numb to everything and have no clue . She's awesome .
-
September 2022 by Yady Medina
No enough staff
-
August 2022 by minouche baptiste
This location is closed. Just tried going there and the building is demoed, gone, a pile of dirt
-
July 2022 by Amanda Christine
The absolute worst. They barely speak any English so you can hardly understand them. They want you to wait until you get another check, because one isn’t good enough, to apply for a loan. Why would I need a loan from them AFTER I get a check from my job? That’s redundant. They lie over and over, every single time you go in there.
-
January 2022 by Juan Monthwhale
I honestly don’t know what we did or say to upset her, but Briana was extremely rude and disrespectful. I guess she doesn’t like her job.
-
April 2021 by E M
Rude. Won’t ever return here. I come to this location in Coral Springs... Ramblewood Square often to take out a loan. Good thing that I can return the loan when it’s due at any location because I won’t visit this location anymore. The employee was rude during the entire transaction and I easily pick up on things. The associate very rudely asked me when was the date of my last direct deposit. I didn’t appreciate that associate’s entire demeanor. I work hard for money and have a job and did not come to Amscot to steal 200 dollars. The associate should learn how to speak to people and provide better customer service. There is a proper way to speak to people. No matter who the person is. Everyone should be treated with respect. I did not get that employee name but I have never seen that employee before. That employee must be new and obviously does not have the skills that the other employees possess. This is the first time where I have a complaint. It has always been a delight to come here for my financial needs.The employees are always professional here. So I was appalled to receive the service that I did from that one particular person who like I said I’ve never seen before. I was courteous. I guess I came to the wrong place. I did not appreciate the customer service that was provided. I guess the loan was coming out of that associate’s pocket. No need to return to a location where an employee is biting off every word.
-
April 2021 by Elyas FE
Ashley is awesome!
-
January 2021 by Juan .Mayorca
I honestly don’t know what we did or say to upset her, but Briana was extremely rude and disrespectful. I guess she doesn’t like her job.
-
June 2020 by tara louise
Rude staff!
