-
August 2023 by Lisette P.
These folks sent a minor to collections. Spoke with the collection agency and they don’t have a phone number for me to call and find out why my child is being billed. He has insurance and has always had insurance and now I can’t speak with anyone because this location is closed. When you call a different location they tell you they are individually owned and can’t help.
-
October 2022 by Trisha Bordenkircher
They were fast, friendly and professional! All 4 family members have been here at different times for testing and each of us were met with helpful employees (I forgot my glasses) and were in and out in 15 minutes or less. Fastest results I've had from any lab in recent years also. Clean, friendly, professional and fast. I highly recommend this lab!
-
October 2022 by SKY MONROE
Organized and clean facility. Great customer care, Jay she was quick and very friendly.
-
October 2022 by Marco Chan
With the increasing epidemic of bad service and terrible attitude of south Florida workers, it was refreshing to know that there’s still hope. Michelle who helped my family and I with our Covid testing was absolutely pleasant, professional, and skillful and that’s hard to find these days.
-
August 2022 by Tashika Robertson
This location is located in the back of Firehouse Subs, (I had a hard time finding at first). The nurse, Michelle, is very helpful and everything was done in an timely and professional manner.
-
August 2022 by Laura Lingwai
Kizzie was fantastic. She made the process effortless. She is so helpful and customer oriented. She provided the Wow............Louis who also helped me, was kind, knowledgeable and very professional. Shoutout to the him, thank you!
-
July 2022 by Temple BoClair
The friendly, professional and helpful staff (Brian & Louis) at ARCpoint Labs made our 1st Covid-19 testing an exceptional experience. Medical Assistant Louis kept us informed of the process before and during the procedure. He took the necessary time to carefully and precisely ensure an exact swab/sample was taken. As promised, the test results were timely delivered to our e-mails addresses.We are so very thankful for their services and highly recommend this facility for Covid-19 needs.
-
July 2022 by Alexander Gomez
Great attention, so patience and effective process. Lady Kimberly was very lovely with all the patients at the lab. No doubts will consider ARC as my first choice for any lab test!
-
July 2022 by Kurt Clarke
Great Customer Service!Fast and Quick !!Front Desk Yamila was very helpful smooth transactionsSwabbed Michelle B was very comforting and attentive within her duty of care while taking the specimen needed for the PCR TestGood Job!
-
June 2022 by Michael Squitieri
Kizzie, Bryan, Nathalie, and Nadia were all great when we went to take our COVID tests. This is not our first time coming here for testing, and the service is always very fast, in and out. All employees are always very helpful and professional.As a plus, scheduling appointments is easy, and always many available time slots. Very convenient testing center.. We haven’t gone to any other testing center since finding this one!
-
June 2022 by Tatiana Caballero
Wonderful service. Staff is very polite, helpful, and kind. Highly recommended. We were in and out!!! No delays. Results super quick too!!!
-
April 2022 by Liphania Alexis
Super quick and easy. Literally just follow all the steps provided and you’ll be in and out in like five minutes. Their hours are also perfect for me because I work early and sometimes end a little late but their 7am-7pm works best for me because I can go straight to them after work. Usually other places that I’ve been too close around 5pm and open later in the morning which doesn’t work for me unless I only go on the weekends. The staff seem so nice and friendly, I’ve never had an issue with them from the six times I’ve been there so far.
-
March 2022 by Per Ankh
Greetings,I had to travel twice this year and used ARC and found their services to be efficient and friendly. I had the pleasure of testing with Michelle Bryan today and she was absolutely amazing! And Bryan at the front was equally amazing! His re assuring me of the process made me very comfortable. Would not hesitate to recommend them. Very grateful:-)
-
March 2022 by Maribelis Soto
I love, love, love this facility. The staff is very professional, attentive, friendly, kind, and work fast. The best place in town for lab testing. Highly recommend it!
-
January 2022 by Josue Rivera
I don't know how to start this review.My recommendation for all the people who will visit this place is:1. Be very patient. If you have an appointment, please notify the front desk. Many people arrive without an appointment and you have to wait in line and you actually DON'T have to wait in line if you have an appointment because you are priority. They don't tell you, but that's how it works. (There are many people who arrive at this place 3 hours before their appointment and it makes the wait time longer).2. Be very patient. The level of disorganization at this place is high.3. Be very patient. If you have an appointment, arrive at the time stipulated in your appointment. Do not arrive 3 hours early. Be on time, don't be early. This makes those of us who have an appointment and arrive at the correct time wait even longer.4. Be very patient. The results will not come as promised.5. Something that I notice is that the staff member doesn't changed there gloves in each test. They don't use alcohol at least to clean them.Overall this place need improvement on there logistic. If you need someone to do it I volunteer to do it for free.