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February 2024 by DEBBIE MADON
I was in today and wanted to take care of some changes to my phones. I was greeted at the door by a young lady with curly brown hair and many tattoos. Unfortunately she was very unpleasant. However she turned me over to Chris, who was extremely helpful!Chris helped me with everything I needed to do with my 2 phones. I've been an AT&T customer for over 20 years, and I'm used to getting good service like I did today with Chris ??! Thank you Chris!
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February 2024 by Mark Heathcock
Store service was good but BUYER BEWARE for zip code 33065!!!Rarely more than 1 bar for 3 years. Was told 2 years ago that they were upgrading their cell towers. LOL - never happened.Moved 1 Mike away and considered getting AT$T cable - that was 3 weeks ago. Still waiting for a call back.AT&T will be a “thing if the past”.Boo!!!?????
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February 2024 by Marilou Raham
I went into this store to purchase a new phone and switch from Android to an iPhone. I was not looking forward to the task as I knew it would be a lengthy process. Maria, the employee that assisted me was awesome! She was patient and took her time explaining everything to me. I had a very positive experience at this store.
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January 2024 by Daniel Abreu Jové
I recently had the pleasure of visiting AT&T and I must say, it was an exceptional experience from start to finish. I was in search of a new cell phone, and I couldn't have been more impressed with the level of service and the quality of products available at this store.First and foremost, the staff CESAR were incredibly knowledgeable, friendly, and professional. They greeted me with a warm welcome and took the time to understand my needs and preferences. They patiently answered all my questions and provided valuable insights about the different models and features of the phones available. Their expertise truly made the decision-making process much easier.
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November 2023 by Foley Ma
We came here to do do a drop-off of a phone to complete a trade in and a gentleman named Chris. I tried to do it in Atlanta where I live, but the employee in one of the corporate store in Atlanta was not very helpful. So we brought the phone all way down on our road trip for Thanksgiving.Chris assisted us really easily, got the trade in completed without issues. Additionally, he reviewed our account and make sure that our previous trading credits were in place as well, as well as verify we were getting the most discounts we could on our plan. He will be saving us an additional $5 a line as ATT changed their policy on auto pay discounts which we did not catch.I appreciate his time, knowledge and excellent customer service. I wish every AT&T employee was as helpful as Chris!
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November 2023 by chris kidwell
Liars on the on the phone sign you up for fraudulent contracts. They are Fired! Phones internet fired. There will be a billboard I am constructing that will go behind my house that has over 25000 cars per day drive by, to let them know of your business practices. Tic Tok and X will be where I go viral!
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November 2023 by Sheree Spaulding
From the minute I walked in the store, this person, went above and beyond to assist me. I truly appreciated the customer service.
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September 2023 by Elvis Johnbaptiste
During my recent visit to the AT&T Store in Coral Springs Florida I received Outstanding Service couple with Excellent Customer Service due the Product Knowledge and Genuine Care of my Satisfaction as a Customer. I especially appreciate the empathy, helpfulness and patience provided to me by Maria E. Who was the Sales Representative that served me. Thank you Maria E. You made a Customer For Life. Semper Fidelis and God Bless ??.
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September 2023 by russell virgins
My ATT rep Rayyan was very prompt to help me, very knowledgeable and very polite and professional. I was very satisfied with my experience
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August 2023 by Jaime B
I wasn’t sure which provider I was going to switch to, but after Rayyan at this store explained all of ATT’s plans and promotions very clearly, I decided I’m going to go with them since good customer service is hard to find. He answered all of my questions and provided me with multiple quotes for different options to help make my decision easier. Great store!
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August 2023 by Mary Riddell
Horrible experience very unprofessional staff today couldn’t find my information telling me I didn’t have accountThen the gentleman waiting on me had three nose rings and picking them whole time I was there then touching my phone. UGH
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July 2023 by Jean Renald Dorfeuille
Went to ATT and have the opportunity to be served by Nick on 2204 N University Dr. He was amazing. After we took the phone to multiple ATT stores and even Apple they couldn’t figure out what was wrong with the phone. He was so patient and fixed the problem with a smile.
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July 2023 by Chris Griffin
After numerous horrendous attempts at contacting by phone, I decided to make a last attempt in person at a store, and I should have gone there long ago. Immediate attention. Instant, expert answers. In less time than I would have spent fighting through the IVR, I was done and gone with a new phone on the way, a reduced bill, and an offer to assist with the transfer when the phone arrives. STRONGLY suggest you go to the store instead of wasting time trying to reach phone support.
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July 2023 by Monique Fenel
Nick, was extremely helpful and very knowledgeable. I’m glad he was able to resolve my issue . We need more people like him at all locations .
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June 2023 by Sourabh Sharma
Went in this location few days back. My company uses Verizon and we have a terrible service in the area of my business. Not only were the reps not aware of business platforms and not interested. When asked for the manager had us wait for 45 minutes, just to come back saying she is not available and said its not like the manager would know anything about business platforms. The least they could have done is looked into it. We ended going to the another authorized AT&T location, that found out the information we needed. We ended switching all our 25 Lines and 3 Tablets to AT&T. The only reason for this review is to bring it to your attention as we wanted to deal with a location direct with AT&T but we ended wasting a lot of time on your location in 2204 N University Dr.