-
December 2023 by Ceraya Gibson
Their stuff is cute but they need to purchase better material for sweaters. I’m so upset that I’ve only worn my sweaters twice and they are covered in lint balls. SMH
-
June 2023 by Maria B
Cheaply made clothes it’s so crowded in their basic shoes ugly clothes.
-
May 2023 by Marie Narciso
They didn’t want to exchange my shorts. They don’t have there dressing rooms open how are you suppose to check if they fit
-
May 2023 by M B
Cheaply made clothes it’s so crowded in their basic shoes ugly clothes.
-
March 2022 by nejji correz
The owner at the Broward location is a bully and talks down poorly on his workers, You can tell he is very unprofessional and has poor management and including communication skills towards customers and employees! I was shopping with my mother today and heard him across from the store verbally attacking an employee on the sales floor instead of talking to her in private to correct her, embarrassing her in front of customers. No business should be run like this, Imagine if it was my kid! Smh. Train your managers better, this has bothered me and many people who shopped here today who intervened.
-
March 2022 by Nis
BEWARE OF THE HORRIBLE MANAGER HERE!!!! I’ve been to charlotte russe on many occasions during when the old manager was there and I’ve always enjoyed shopping at this location, but the attitude of the new owner or manager at the Broward mall is continually disgusting and unwelcoming each time i go in and he is very unhelpful!Today at 4:40 Pm March 5th, I was appalled to be waiting in line and I witnessed him SCREAM at an employee who just walked into the store and confront her about an accusation like he wanted to jump her !?! What type of business are you guys running here! This is the most unprofessional thing I’ve seen in all my years of shopping here! He continued to Try and apprehend her in-front of the whole entire store and not inside his office and the poor young woman cried and even two other customers ahead of me had to intervene and tell HIM the Owner how to treat his employee in a proper manner! I am beyond disgusted and don’t find myself shopping at this location until the management is changed and improved. Employees should not be treated and talked down on as dogs especially infront of customers!
-
January 2022 by HonestGal
DO NOT SHOP HERE at CORAL SPRINGS !!! I just went in here yesterday 9/02/2021 they have new owners and quality of clothes is extremely cheap from China. They have fitting rooms closed and you can’t try on the clothes outside the fitting room such as a sweater . The cashier came over to tell me not to try the sweater . I told her I won’t be shopping there anymore if I can’t try then I won’t buy. They are rude and have no class. Meanwhile great stores like Pacsun etc allow you to use the fitting room . Charlotte Russe is nasty and cheap clothes smell like Chemicals.
-
January 2022 by Helena Lizalde
I bought a dress that I could not measure in the store and I went on a trip and I was small, my trip lasted 15 days and yesterday I went to return it or change it and they did not receive it because time had passed.
-
October 2021 by Shisel Rosario
Bad store, they did not want me to make a change according to a label, do not buy here their employees are rude they should improve their employees
-
September 2021 by Gail
DO NOT SHOP HERE at CORAL SPRINGS !!! I just went in here yesterday 9/02/2021 they have new owners and quality of clothes is extremely cheap from China. They have fitting rooms closed and you can’t try on the clothes outside the fitting room such as a sweater . The cashier came over to tell me not to try the sweater . I told her I won’t be shopping there anymore if I can’t try then I won’t buy. They are rude and have no class. Meanwhile great stores like Pacsun etc allow you to use the fitting room . Charlotte Russe is nasty and cheap clothes smell like Chemicals.
-
June 2021 by Jesus Saves
Went to store in Coral Springs found some great buys!!
-
June 2021 by Beatriz Helena Lizalde
I bought a dress that I could not measure in the store and I went on a trip and I was small, my trip lasted 15 days and yesterday I went to return it or change it and they did not receive it because time had passed.
-
May 2021 by Nina Brown
I wouldn't bother coming here. You can't try on any clothes and they tell you can return items but then you can only get store credit. Ridiculous.
-
July 2020 by Brooke C.
This place has gone so downhill since it opened back up about a year ago. I haven't enjoyed my shopping here since then. Especially after COVID-19 , many other stores are letting you try on clothes including Hollister and Windsor across from them. They are not letting you try on or return clothes, or even look in the mirror because there's signs plastered all over the mirror! Not to mention the rude older Latin American woman working there. She snapped at me while ringing up my purchase and I hadn't said anything to anger her. She did not even tell me when checking out that there were no returns, only 14 days exchange. If the employees were nicer I might have at least come back after COVID, but they're not and I will not be back there.
-
June 2020 by ZocaloAztek
Great customer service