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January 2024 by Christie Davis
Great service- great vehicle!
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December 2023 by harvey glotzer
Enterprise rental cars on Coral Ridge Drive and Wiles Rd does a great job. I've been going there for years, and the service is always outstanding. The gentleman who helped me rent on 11/27/2023 was very easy to deal with...Great Job!!! Keep it up
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November 2023 by Derek Andersen
It’s always about the customer service experience… Kyle and Mishka are incredibly polite, patient and professional. Because of them, I am committed to renting from this location every time.
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November 2023 by Stefania Guevara
One of the best experience I had with Enterprise, everyone is very nice and responsive.
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September 2023 by AV8R.Scott “Scott Beck”
I'm extremely grateful for the help and service provided by the entire staff. My car ended up in the shop longer than expected and not only did the Enterprise team help immensely the first time, but again when I needed to extended the rental. Thank you to everyone there for helping and being so kind.
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September 2023 by Harry M
This place has the worse customer service I have ever experienced.So rude and condescending! STAY AWAY!! There are plenty of other places to rent a car.
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July 2023 by Tracey Fredericks
Greats customer service had an issue with another location and they were able to accommodate me mishka was very patient with me and helped me leave with a smile. My return was an easy process as well, the team in the front yanique,Ashley and mishka are very friendly. I would definitely recommend coming to this location
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June 2023 by Suresh Nair
In my 12 years of using rental cars, I can't reckon any other location of Enterprise-rent-a-car which is as unprofessional and lousy as this. I had a confirmed reservation for a car from their location since more than a week, but a day before schedule pick-up I am told they are overbooked and there are no cars I can avail. I kept asking the lady if there was something that could work for both of us (they not having to turn me away and me not having to run around at the last moment), but all she could say was they couldn't do anything about it, albeit using the word 'unfortunately' a gazillion times. Extremely unprofessional and the person I spoke to doesn't seem to have a clue as what customer service means. If there was an option, I would choose not even giving 1 star for this place.
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April 2023 by O. Elizabeth Falloon
I spoke with Shimona ( Coral Ridge Dr, location) who was very cold and lacked personality over the phone. I made a comment about her attitude and she denied it.I drove to the office to see if she would have had a change in attitude and hopefully to get the service I needed, but she gave me the impression that she didn't care and probably wanted to go home.Shimona refuses to be responsible for her lack of service . Shimona looks right through you when she speaksShimona does NOT seem to enjoy working at Enterprise.Shimona appears to not enjoy working with people.Shimona lacked enthusiasm
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April 2023 by Elizabeth Falloon
I spoke with Shimona ( Coral Ridge Dr, location) who was very cold and lacked personality over the phone. I made a comment about her attitude and she denied it.I drove to the office to see if she would have had a change in attitude and hopefully to get the service I needed, but she gave me the impression that she didn't care and probably wanted to go home.Shimona refuses to be responsible for her lack of service . Shimona looks right through you when she speaksShimona does NOT seem to enjoy working at Enterprise.Shimona appears to not enjoy working with people.Shimona lacked enthusiasm
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March 2023 by greg uzoezi
We got a minivan to replace or SUV which was in the shop. Very conveniently, they work with A1 Body and Glass. Great service, convenient location. Would definitely recommend.
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March 2023 by Bryan P.
Lazy employees (Shamone). Some people have no business in customer service. Shamone Samuels at this location is one of them. Lazy. Ignorant. Entitled. Rude. Some "Assistant Manager"I wouldn't go back to this place for any reason. It absolutely sucks and their cars are beyond filthy. If you want to sit in some half-assed not cleaned Biohazard mess that Shamone thinks is okay -- this is your place. Otherwise stay way the hell away from this place. Customer service absolutely sucks.
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March 2023 by Lori S.
Definitely do NOT rent from this location. Not only is customer service bad-they actually lie about not calling you, not making your reservation and that they don't even know the number that they called from. (Even when I have the voicemail and missed call to prove it) This location is so convenient-but I cancelled my reservation and won't ever rent here again.
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February 2023 by Sean M.
I think it's time to close the doors on this location because it's giving the company a bad name. Employees are as useful as a glass hammer. Completely ineffective with bad attitudes.
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December 2022 by Rosa Martinez
The manager at the Coral Spring Location Chris Hamblet is the more unrespect and rude person that I ever see in my life. He does not have any idea of what Customer service means. This person should not be a manager anywhere. Don't even think to come to this Location to rent a car.
