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January 2024 by Gigi
My recent visit to Express left me disheartened and distracted due to the openly rude behavior of a store associate named Brian. It was genuinely disheartening to witness how comfortable he seemed being disrespectful to his fellow associates. The distracting nature of his condescending tone and dismissive attitude created an atmosphere that overshadowed the shopping experience.Brian's behavior was not only disruptive to the store's overall ambiance but also raised concerns about the work environment for the associates. It's a shame that he felt so at ease openly displaying rudeness, making it apparent that professionalism was not a priority.Express should address this issue promptly to ensure a more positive and respectful atmosphere for both customers and employees. It's unfortunate when the actions of one individual can overshadow the entire shopping experience, and I hope the management takes decisive steps to rectify this situation.I spoke to TWO other employees there about his behavior and both said that he acts like that all the time, they just try to not take it personally. I genuinely hope that Brian isn’t a manager or anything because someone like that should not be in any leadership position.
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December 2023 by Emerson Willis
Great sales!!
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October 2023 by Peterson francois
Very professional customer service
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June 2022 by Camilo Abril
Helpful staff great merchandise
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January 2022 by Eileen Font
Awful customer service from the lady in the front. Seemed bothered when I asked for help with sizes/colors. I asked to order something at the time i was purchasing items and she just didn’t do it, told me to order it myself online or pick it up at a different store.
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July 2021 by Renee Wilborn
I received HORRIBLE customer service related to an issue that was created by a previous store employee who asked me to apply for a credit card. She entered all of my information incorrectly and my credit card was sent to the wrong address. I spent over an hour of my time watching the sales associates call the 800 number only to hang up the phone more confused. Don't apply for a card at this location ever. Also they will sell you an item for $88 and tell you the next day that the item is $20 on sale and you will not receive a fair exchange but you will receive poor customer service that is almost a guarantee.
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June 2021 by HawaiiBobsGardenArt
Very nice store great location at the mall!Nicely decorated and fresh and friendly!The store is immaculately cleaned and sparkling!The have the latest trends and styles!Shopping delight.
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May 2021 by Janice Whittingham
Very nice t-shirts for men, soft fabrics but a bit pricey.
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March 2021 by Rita Raggazino
Girls were very helpful found everything I needed.
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March 2021 by Nadine
Clean, pleasant
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February 2021 by Kitty Cat
Large clearance section in back. Plenty of good deals.
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January 2021 by Katrina Fernandez
I had an great experience at this Express. It was very clean and organized. I felt safe going there during this Covid time. Rebecca helped me find a pair of jeans that I was trying to replace. She was very kind and helpful!
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January 2021 by Trevor Jackson
Awesome customer service they go above and beyond
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November 2020 by Angela Byfield
Always great service
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August 2020 by Joseph Matthews
Amazing experience, staff were patient and helpful!