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February 2024 by Amanda L.
Have been a customer for a few years as my teen daughter is a gamer girl. Bought a Kirby foam toy for my daughter. Within an hour it was falling apart. Brought it back with receipt and was told they would not do anything as it was " a collectible" After the employee texted the manager who was not there all they would do is exchange it for another one. Surely it will fall apart as it's a poorly made item. Asked for even just a store credit but was told they wouldn't do anything. Great customer service. Will be buying gaming things elsewhere.
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January 2024 by Antwan
Do not do to this location trying to sell any electronics because Frank the GM will blackball you and play like the system isn’t working.
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December 2023 by Jessie W.
I went in not having a lot of knowledge regarding my sons new PS5, a gentleman named D was extremely helpful and took the time to assist me with the best options and sales. Very happy with this location and service!
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November 2023 by Wes Lyfe
Management tried to raise the price on the PS5 when clearly its on sale for black friday
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October 2023 by brian kelly
would give them 0 stars. Went to go buy a brand new PlayStation 5 with a headset and some new video games for my son . Would have spent over $800. Went into Game Stop and we were only customers and the guy was so rude and did not even take the time to explain to me anything about the PS5 after I asked him. Nothing but negative vibes and the store smelt like mold. Went to Walmart and bought everything after we left Game Stop. Not everyone knows about gaming systems and being a game store you would think they would explain it to you lol
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June 2023 by Brandon Rodriguez
The young lady who assisted me today around 7 pm was a great help she told me a bit about the Bayonetta game I purchased and she made the transaction very pleasant! I will return thanks to the great service I received
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June 2023 by Genesis C.
why does no one ever answer the phone????? it rings twice then just hangs up. dont have a number if youre not going to answer
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May 2023 by J Law Gear
Great clearance sales going on right now.
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April 2023 by Simple Pleasures
Great location!Nice employees!Great selection!This store is a bit more organized and larger then the store that closed in boca years back.Just picked up our new console here, and it was ready exactly when the employee told me to come (I did an online order)I’ve already Pre-ordered a game here too. I think I’ll make this my “home”GameStop from now on :)
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January 2023 by P AC
Terrible service and the manager does not know what customer service is
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December 2022 by Ryan Ostrower
Just left this gamestop 30 minutes ago after trying to purchase a pre-owned Witcher 3 for my GF. I own a PC so I can avoid places like this. At the counter as I hand over the empty box for the used game, I specifically ask "Do you check the games before you purchase them and sell them to make sure they work?" He assured me up and down that they always check the game before hand to make sure I am getting a good product. Hands me the game box after putting a disc in it. After ringing me out, and as I go to leave something tells me to check on it. Its not the video game I purchased, its not even a game.... its the soundtrack to Witcher 3. I asked him where the game is and he blamed it on whoever purchased the game back. Meaning not only did the purchaser at gamestop not check, he didn't check either. Either this was completely intentional and he attempted a bait and switch, or there is no oversight into confirming the appropriate product. The store was near empty. There was no reason you can't confirm what you are selling. If I had checked after I walked out of the store, I would have been accused of lying and trying to scam them. Check your purchases people. They either don't care or people here are up to something foul. They have a reputation in the area so I heard, which is why I double checked in the first place. Here is a picture of the product. Buyer beware! Attached is a picture of it sitting on their counter after they attempted to sell me this product
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November 2022 by Knight77 ..
Great staff very knowledgeable and willing to go above and beyond. Also the store is very organized
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August 2022 by MYSTIK James
Terrible experienceWent for a new game. Got one in a sleeve told to be brand new until I got it home and it never worked.Called store and told I could get a trade value for less than 1/3 of a game I never got to play. No offer to even switch. Never again will stick to buyinging online ( Elsewhere) where my return policy isn't so ridiculous.
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June 2022 by Dan Skelley
I went into this store to buy w couple of used games for my PS4. I was specifically looking for star wars battle front 1 and 2.They actually had a deluxe copy of BF1 on the shelf for the same price as the standard so I took that one to the counter. He turned around and put the actual discs into the cases and rang them up and put them in the bag. It was until I got home that I realized that he basically swapped out the deluxe version for the standard. There is a distinct difference between the two. And he did all while giving me that shuck and drive sale about becoming a member and trying to sell me a warranty for used game that is very old. It's nice to know things haven't really changed much at GameStop. I'll go to a different store next time.
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March 2022 by Dapper Fox Barber Company
I've been coming here for years. Great location. When I started collecting pops again I'm in here once a week at least. The manager I think his name is Eric is super nice and always helpful as well as the other employees. I always find stuff I want. Love coming here