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March 2024 by Christina G.
The gentleman who runs this place is very helpful and friendly. My son needed soccer cleats, and with little feet that keep growing I was hesitant to buy new. I called and discovered they do stock cleats, so I headed over to Play or Trade Sports with son in tow to try on and pick up a pair. We were greeted upon entry even though he was helping another customer - this is a true sign of customer service that seems to be dying! We were directed to the section, but as we passed through he store heading to the back I could see all the selections of lightly used equipment (skateboards, bats, baseball mitts, dumbbells, sports bags, etc). We wound up finding a pair which suited my son and paid $10 - score! I will be back to this spot as my kids explore new sports, because honestly new stuff is too expensive for kids who keep growing.
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July 2023 by Adam S.
If I gave a star it would be 0. I bring in a top of the line 600 dollar skate in barely used and I walk in and super disrespectful service. Took him 10 minutes to say $60. I would never go again. Such a joke guys a bum.
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July 2023 by Kylee M.
The absolute most terrible customer service I have experienced, and will not give business to ever again. The guy, whom I assume was the owner or manager, was a complete a**hole on the phone and when we came in both times. Not helpful at all when it comes to not being satisfied with the items bought or being professional about a situation that has occurred. Don't bother dealing with them unless you don't care about wasting money and don't even think you'll be able to even get the money back as a refund. They will blatantly tell you they don't do 'refunds', instead offer other items that are worse then what you originally bought. This is the second time having to deal with the issue and we were aware of the "exchange for store credit policy", but due to this being a second time issue and the quality of items not being better at all, we were hoping to just get the refund since the equipment were all faulty. I've sent emails and never got a response and was also openly told, that the emails don't get checked. Seems odd to run a business that way, but be prepared for what you're getting into if you choose to give them your business.
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July 2023 by Bobbie B.
Nice staff, got a deal on an official USA bat. Usually find cleats and other fun stuff here for the kids. I feel like I'm helping the environment by reusing gear and I like supporting our local businesses. My kids think used gear is good luck, someone before scored many goals and hit many home runs.
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April 2023 by Tommy M.
Terrible service offered me 30 dollars for 200 hundred dollars worth of stuff never going back wouldn't recommend for you to ether
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April 2022 by Bryson Jones
It's now called "Play or trade sports". And they have somewhat of stuff but it is just like any other used sports store. You see what you get and a not so friendly guy is in there will say hi and that's it. Not helpful so if you want to get sports stuff on a budget maybe find something here. Either way it's just another sports pawnshop in my opinion.
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February 2019 by Isabel Tay
We drove 2 hours to get to this store and it was in a trailer! It was tiny, cramped and barely had any product. The guy that worked there was nice but store alone was rough. We left empty handed.
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February 2019 by J R.
Went in today to get a hockey helmet for my son. The gentleman working the store was super attentive and help properly fit the helmet. Good prices and worth a visit. Definitely going back. Great experience.
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September 2018 by Katherine M.
If I could give no stars, I would. We called the Coral Springs store to find out about the golf bags and the lady hung up the phone on us, we called again to see what happened and she said she couldn't understand the question (nice customer service skills!) We went to the store either way to give them an opportunity and try to support our local store but the same lady started yelling at us with profanities and literally said "leave" when we asked what happened when we called. Maybe she was just hungry but it looked like she was ready to get physical so we just left before she got out of control. Jeez, she was scary! I have heard stories like this about this place before and even adviced to better go to the Pembroke Pines store instead but thought they were just being dramatic. However, after this experience, I won't ever come near this place again nor recommend anyone to do so. Better go to Dick's and pay a little bit more than being treated and threatened this way!