LensCrafters at Macy's

Hours: LensCrafters at Macy's is dedicated to providing quality eyecare with comprehensive eye exams, a wide assortment of designer brands, and acceptance of most vision insurance plans. The staff is frequently described as great, kind, patient, incredibly helpful, attentive, professional, and caring. They make customers feel comfortable, walk them through each step, and are noted for being especially nice to family members. Many customers report an awesome and amazing experience, highlighting the staff's patience and helpfulness in selecting glasses. The team is known for going out of their way to resolve issues, such as correcting orders at no extra charge or diligently following up on problems, even when challenges arise like delayed contact shipments or warranty complications. This thoughtful service includes follow-up calls to check on satisfaction. While most feedback is highly positive, recommending the location for its compassionate and thorough care, there can be occasional frustrations with communication or resolution delays. However, the staff consistently works to address concerns, with employees often receiving high praise for being kind, apologetic, and dedicated to helping. The business aims to ensure all prescriptions are welcome and customers are satisfied with their service and eyewear.

• 0.13 miles

  

  JCPenney Optical Optometrists, Eyewear & Opticians
• 0.23 miles

  

  Stanton Optical Optometrists, Eyewear & Opticians
• 1.51 miles

  

  Isabel M. Carvajal, O.D. Optometrists

1. Coral Springs, Florida