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February 2024 by Robert S.
I was in the area visiting friends and they needed a new smoke alarm, so we all went to this Lowe's to check on the options. I helped them by getting on the mobile app and finding out the brands and prices as well as the aisle where the smoke alarms were. My friends were able to quickly pinpoint on the one they wanted and I was happy to be able to help out on the preliminary research task. Staff here seemed very friendly and hard working.
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February 2024 by Alex Verano
Excellent
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January 2024 by Nancy Caseras
Good place, excellent price, you have to ask and search but excellent price
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January 2024 by Brook-Lynn Jerome
I recently wrote a terrible review in regards to my experience here however I want to express my sincere gratitude to Rob at Lowe's for going above and beyond to resolve an issue created by this company (failure to deliver my item on time, not notifying me, and then just putting my order to be delivered a week later without even consulting with me). Despite the confusion with my order, Rob took immediate action to rectify the situation. His dedication, professionalism, and outstanding customer service turned a frustrating experience into a positive one. I truly appreciate the effort Rob put in to ensure my customer satisfaction. You truly exemplify customer service, performed service recovery for this company, and closed the loop. Thank you for your exceptional service!
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January 2024 by Ryan Stultz
Never had a negative experience
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January 2024 by michelle kuramochi
Horrible experience today. Usually a place I love to visit. Alfredo the manager did try to fix it. But still just awful
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January 2024 by WBJ Adventures
Very good experience, they have everything i need for my home ?, easy to find things, store is clean only restrooms ? are very dirty, staff was very friendly, prices are ok ? good brands , many to choose, fast check out , i leave in the area for the passed 20 years i always visit this store never have any problems there , and the wallmart is on the side , and is by the 441 and sample rd , easy access, cross street is Burlington factory store , post office etc…. All close
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January 2024 by Donald Fritz
Customer service sucks
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January 2024 by Brook-Lynn J.
I had the worst experience with the Lowes located on Turtle Creek in Florida. I came to purchase a dryer. My delivery date was set for today January 20th. I got almost 6 texts the day prior in regards to my deliver for today Saturday. When I noticed my delivery window was coming to an end I called to check on the status to hear the automated service tell me my delivery is now for Saturday the 27th. I did not get a call nor text letting me know about any issues pertaining to my order. The date was changed without any notification what so ever. Had I had not called I'd be sitting here waiting on a delivery that had been canceled by the store without reaching out to me. This is terrible customer service. I've been waiting 4 days for a delivery now I have to go elsewhere to try and get a dryer prior to leaving Florida and returning back home. This was the worst experience for me thus far in Florida and I will now shop where my values align with that of the place I'm doing business. Lowes does not. While I was doing my purchase a customer called in and was complaining to a representative by the name of Sheryl in regards to this same problem. She then came to my representative, Julie and started discussing the issue. At this time i told her please dont distract Julie so the same error that occured with that individual doesnt happen to me. Long behold the same situation happened to me. Hope this helps someone.
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January 2024 by Larry Cutler
No TVs, or audio-visuals, no auto accessories. I thought there were a full service Home Improvement Like Home Depot. Guess not
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January 2024 by jerrith barnette
Definition of an incompetent, arrogant human put in a management position by default.I advised this person of a pricing error yet he proceeded to question me until I proved him wrong. LOWES - DO BETTER WITH YOUR TRAINING, Specifically, the individuals that are suppose to know things that customer don't.Mr. Manager, I'm the guy that purchased the laser measurer(Sunday afternoon).
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January 2024 by JW G
Bought a $4000 double oven, they delivered it, been waiting 3 weeks for an install, called the store, was given attitude by the appliance department. No care, terrible service, terrible store. Probably going to return the order and go with HomeDepot. Total garbage service.
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January 2024 by Nathan Olds
Nice store
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January 2024 by Cesar N
Waste of time. Waited one hour for someone to come and unlock a tool for me. What's the point of having the tools locked if your staff is terrible? Never coming to this lowes again. Mind you the counter person called three times for someone to come and assist me.
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January 2024 by Isolda Coaquira
Very good as always.
