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April 2024 by Antonio D. Riddick Kiah
I have visited this location twice and the older maLasn of color behind the counter is very rude to other men of color. On Saturday April 13, 2024 around 11 AM my husband and I wanted to get our sports jackets tailored for our one year Wedding Anniversary. The first thing the older man says, "do you need to return something" I consider this racial profiling or discrimination, just because an African American Male has an garment bag, doesn't mean I am returning something. In my opinion he should've asked "how may I help or assist you" he didn't even greet me. The first time entering the store was about one year ago, my fiance' and I purchased two shirts and a vest for our wedding ceremony, the same associate was rude to us and barely wanted to help us. I will never return to this location. I shop at Men's Wearhouse a lot and in dufferent states and have NEVER been treated like this. He should be ashamed of himself. I also asked him about the men's fragrance behind the counter, he ignored me and started talking to a Caucasian man. We are very disappointed.
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April 2024 by B. Simpson
I stepped into the store today, expecting a warm welcome, but instead found two older gentlemen and an older lady (representatives) engrossed in their conversation, completely ignoring my presence despite my assertive stance clearly needing assistance. When I finally managed to catch the attention of another representative, another older gentleman, he greeted me with blatant rudeness. He adamantly pressed me about whether I intended to purchase or rent a suit before measuring me. Because I was uncertain of my choice, I was met with disdain, as if my presence was an inconvenience. His measurements were hasty and he followed me around as I browsed the store, making me feel like I was under scrutiny. It was anything but welcoming, and needless to say, they won't be receiving my business. If you representatives hate your job here, just find a new one.
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April 2024 by L Henry
Great men's store !
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April 2024 by Edwards Clement
Eric had amazing customer service skills and amazing job helping me find exactly what I needed definite will be going back just cause of Erick skills
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March 2024 by Becky Shelton
Super nice people here. Eric helped us and he was wonderful. My boys looked so handsome in their suits. I couldn’t be more pleased with how easy the entire process was from sizing to returning. Thank you!
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March 2024 by Marlon John
The customer service here is a cut above the rest
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February 2024 by Annemarie Morris
Elly was such an absolutely wonderful help. After buying a suit with her help, we realized that the attire for the wedding was actually black tie. She helped with all the returns, got us fitted for a tux, and helped assure the amount paid was correct and explained. The store manager was also a huge help to us and we can’t thank them both for their patience and professionalism!!
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February 2024 by Donnie Hose
Very helpful!
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February 2024 by Stephen Sheehan
I had a fantastic fitting experience with Lita, who was welcoming, knowledgeable, and friendly. Complete opposite experience of the Plantation location. Thank you for showing A+ customer service!
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February 2024 by Julian Mauricio Gonzalez
I have to say this place is great, the customer service is excellent. Eric and Krystal were amazing, they were very patient when choosing and taking measurements for my son with autism.Thank you
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February 2024 by Ryan Vrabel
Five stars is not enough for this location. The help and services I received by the staff was fantastic. I was helped by Chrissy who was undoubtedly very helpful and patient. Chrissy was able to help me with a last minute suit alteration for an extremely important wedding. Chrissy was able to quickly and swiftly adjust the oversized suit to the perfect fit effortlessly. I will continue to shop and use this location in the future solely based off of one team members commitment to satisfying their costumers needs. THANK YOU CHRISSY!
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January 2024 by Brian
Was helped by Crystal for a Tux rental and she was extremely helpful beyond standard. Would come back
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December 2023 by Britt
I wanted to write a review about my experience with Lita. She was so kind and helpful and actually helped me look for what I needed with my budget. I appreciated that very much. Thanks again will be back! :)
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December 2023 by jeff handler
Had a great experience here! Needed some new semi dress pants and within 5 seconds i had a lovely woman helping and making the experience great. I know nothing about nothing and she knew everything! I left with 3 pairs all great fit, comfort and style. A+
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December 2023 by yohance ruddock
Great experience, if you need a suite this is the place. My recommendation is Krissy , she had me looking perfect for my best friends wedding.