-
September 2023 by Scott S.
I had to get an oil change on my Porsche Macan and called a few places and they all had crazy high prices and didn't have the oil filter. The tech here took my phone number called and found the filter called me back and had it done 2 hours later He did a great job he was clean and didn't try and change the price like most of these oil change places
-
August 2023 by Mysterious Wonder Woman
I'd like to share an unfortunate incident that occurred today when I visited a shop near Mobile Lube 1 Express in Coral Springs. Due to limited parking spaces shared by several small shops, I parked my car near the shop I was visiting. The owner or manager of Mobile Lube 1 Express approached me, requesting that I move my car as I was blocking one of his customers.I agreed to do so and asked for a moment to secure my toddler in her car seat. However, as I attempted to exit my car, I noticed that the customer he mentioned had parked extremely close to my car, leaving barely two inches of space, making it difficult for me to move without the risk of damaging her vehicle. I politely asked if she could back up slightly to give me room, and she kindly complied.I didn't consider this request unreasonable, but the owner of Mobile Lube 1 Express did. He began using inappropriate language and insisted on moving my car for me, which I declined, as I was uncomfortable with the close proximity of the other vehicle.In response, he continued to use profanity, addressing me disrespectfully in front of my toddler and other customers. I maintained my composure and requested that he refrain from speaking to me in such a manner. I emphasized the importance of respectful customer service.Regrettably, his behavior escalated further, and he became increasingly disrespectful. He argued that since I wasn't conducting business with him, he had no obligation to treat me with respect. He continued to berate me and demanded that I move my car, which I eventually did, parking away from his establishment.Even after distancing myself, he continued to verbally threaten me, including threats to kick my car and physically harm me. This occurred while my child was still in the car. I became alarmed and felt threatened.I voiced my intention to leave a negative review of his business on social media due to his unprofessional behavior. Despite having several witnesses, only one individual stepped in to assist me. The owner of the shop I was initially visiting also agreed that such behavior was unacceptable.I must stress that the Coral Springs officers who arrived at the scene did not take appropriate action. Despite my detailed account and the presence of witnesses, they did not thoroughly investigate the situation or view any available security camera footage. I felt that my concerns were dismissed, and I was made to feel as if I were overreacting.It is essential that customers receive respectful treatment from businesses, particularly those sharing parking lots with other establishments. Today's experience was deeply disheartening, and I hope that sharing it will encourage more respectful and considerate behavior in the future.
-
August 2023 by Matt Suppa
The price, customer service, short wait time, and the consistency of the whole experience is why I bring my whole fleet of business vehicles to this shop. Thank you Steve and Rafi for 5 years of trust, service, and savings much appreciated
-
August 2023 by A F.
Oil Change and Car Service!I recently visited Mobil 1 Lube express for an oil change and filter replacement, and I was thoroughly impressed. The service was swift, professional, and accompanied by valuable advice for my car's upkeep. The customer service was exceptional, and the staff's dedication to ensuring my satisfaction was evident. I was back on the road in no time, thanks to their efficient work. I highly recommend Mobil 1 Lube express for their outstanding service and customer-focused approach. You can trust them with your car without hesitation.
-
July 2023 by Paul Satty
The customer service is excellent. I recently had brakes replaced and an oil change and the price was fair. The service was excellent and I would highly recommend this team to anyone in need of auto servicing. I will definitely return for all of my car services.Services: Tires
-
July 2023 by Ralph Suppa
I live in sunrise but drive the extra mile in all of my vehicles to go to this location. I have been going here for five years now and the customer service is always on point and I’m in and out in 15 minutes. These guys are honest and you can trust them with any car or truck. I bring my F150 and my MercedesServices: Air & cabin filter replacement
-
July 2023 by MATTHEW BILETSKY
I repeat and I repeat do not bring your vehicle here. If I could give zero stars I would. I’ve been a customer of this location for about three years. I would say overall for my tire rotation and oil change I am never disappointed with the price. I’m about $115.00 out the door. Also I have to admit they are fairly quick.The first issue I ever had with this location was about a year ago I got an oil change and my drain plug was not put back in correctly resulting in all the oil coming out thankfully it happened right as I pulled out and they corrected the issue.On July 1st I went in for an oil change and tire rotation and please keep in mind this is all I use this location for. I’m in and out no issues. I noticed I kept hearing something very strange. It was almost like a weird airflow as I was driving??? Didn’t really think much into it. As I’m looking at my car the next day which was a weekend (Saturday) I noticed something was hanging on the bottom of my car. The SPLASH PANNEL was hanging completely off!!!!!!!! I started my car drove around the block with it dragging and eventually it came off, I spoke to a friend who is a mechanic and told me they didn’t screw it back on correctly. ABSOLUTELY unbelievable this location they have no idea what the heck they are doing and they really don’t care about your vehicle. It made me question if they even put my tires back on correctly!!!!! Listen I’ll go some place else and pay a little more knowing that my car is going to be taken care of correctly. I had to go pay $30 to have a shop put my splash panel back on.Mobile 1 lube express you lost a customer and I am so disappointed in the customer service you all give. Train you’re employees better
-
June 2023 by LeeAnn D.
Fast and friendly service as always. These guys are top notch and have me in and out in no time. They're very honest in their work and never make me feel pressured to buy or add services on like so many other places. I feel confident coming here anytime I need something done with my car.
-
May 2023 by Phil Adams
Beware of parts swap...I've only taken my car to this Mobil1. no other service done by anyone but myself!So, about 2 months after my oil change, I noticed my car was running bad and I looked under my hood and noticed that my KN filter tube had a big hole in it where it apparently had rubbed against the belts. Only the tube was not loose, and couldn't move Then I realized, this wasn't my air intake tube at all, someone had swapped it out, giving me a bad part and someone took my good part off my engine, the guy there was telling me about his car, similar to mine, and feel 100% that he took my $350.00 part. can I prove it. Not after the 2 month time had passed but as I stated, I've been the only one that's worked on my car, other than the oil changes. now my splash guard under my car has come loose and I noticed this is all tore up unlike the one that was on it when I did my suspension work just prior to the oil change. NO BODY ELSE HAS WORKED ON MY CAR EXCEPT ME AND MOBIL 1 in Coral Springs I'LL LET YOU DECIDE IF YOU STILL WANT TO GO THERE!Service: Oil change
-
May 2023 by Ian Adelson
Amazing service. They are very honest. Service is extremely fast. Highly recommend
-
April 2023 by Tessie Sampson
Quickest oil change ever! These guys are super efficient if you’re in a hurry. I came on a Friday evening at 430pm which I wasn’t expecting to get serviced but I did. They are super friendly and helped me.
-
February 2023 by Carolyn S.
Oil change was great , but they broke the handle on my car door , they insisted it was already broken, I asked them to install a new one for free they refused to fix it !
-
January 2023 by David H.
This location was recommended to me by a coworker. Was our first visit, will certainly be our last. Outrageous that for a standard 4 door 4 cylinder vehicle your company would charge $100, where everyone else is averaging $45, with the same full service that your company claim sets you apart!!! Came to your location because other locations too busy. Now we know why there's no wait time at your location, your prices are a disgrace. Obviously totally taking advantage of young naive customers and we'll be following up with the BBB as well as DBPR!!!
-
December 2022 by Maria Moron Carmona
I just know that was quick and easy, specially this time that I was with my baby and didn’t have much time
-
October 2022 by Jean Prete
Great service! While running errands my oil light started flashing, so I popped in this Mobile 1 Lube Express. I should have gotten the name of the man who helped me figure out why the oil light started flashing, but he went above and beyond to help me. Not only did he add a little oil, made sure I didn't have an oil leak, checked the other levels, added washer fluid, and checked my tire pressure as one of my sensors is bad. I fully expected to have to pay something for all his efforts, but he sent me on my way with no charge. His kindness, and caring customer service has earned this business two new customers. While waiting, I was able to speak to another customer who has been using this same business for quite some time, and she too had wonderful things to say about it. Thank you Mobile 1 Lube Express for saving the day!Service: Oil change
