“I recently dropped into this location to get a new phone as quickly as possible. My current phone was cracked beyond repair and I was leaving to go away for the weekend within a couple of hours of my visit to the store. The manager in training that helped me was Juliet and I will say that she was by far, one of the quickest AT&T sales reps that I've ever encountered. Not only was she extremely helpful, but also extremely as efficient. She helped me pick out my new phone and get it running and ready to go in less than an hour all while helping other customers while she was servicing myself. I found her customer service to be amazing, she was very kind and professional and her effort deserves to be recognized.”
“I would like to thank Ahmed and Nasir. They spent more time on me than I'm sure anyone would like to. I came in needing help after transitioning from iPhone to Android. I could not remember my password for my main email. After an incredible amount of time and attempts, it was to no avail. TLDR I have a bellsouth email. Every time they were at the end of trying, they would try a new avenue. I have even tried using the phone support to get what I needed done, but they just kept putting me in a loop to go online and fill out a form, which I still have yet to get a response from over the last month. I have filled out that form at least four times at this point. These gentlemen were superb, going above and beyond to help. Even though the mission failed, I'm happy they tried their hardest to help me. They showed it isn't just a out selling products and services. The final attempt was a recommendation to try yahoo+ to recover my email. Wish me luck.”
“Thank you Junie for your wonderful customer service experience this was my first time at this location definitely will not be my last. I was there for less than five minutes and you made magic happen because I literally walked in here kinda upset But you literally made my day. I love Cricket and I love my service. I will definitely recommend people to come here”
“Best customer service at an ATT store. They mean it when they say your local Expert ATT!!
Great atmosphere and friendly people who are extremely helpful.”
“Ambar was very friendly. She had a great knowledge of what we needed, she made sure our devices were fully functional before leaving the store. She explained our plans and bill very throughly, Ambar will be our go to person with every ATT need”
“Andy was super nice and efficient not to mention extremely competitive in pricing. He was super fast in getting the parts to repair my phone and the turn around time was very fast. Would recommend 100%”