-
February 2024 by Daniela Rivera
The agents do not respect the appointment time and they are disrespectful and unprofessional!!!
-
December 2023 by שלומית חוה ברייסי
The worst service by far!This “company” just cost me over $5000 because Erica “didn’t see” the 1099 that was scanned in the email so she didn’t report it on my tax return!!!!! They tried to blame us by saying we sent several emails- lies!! One email only.They literally told us not to do anything and not to take to the IRS and to wait for the letter, guess what happened when the letter arrived.They offered $500 for next year services, ignoring the $5000 we need to pay then they didn’t answer the phone Raquel theSecretary is super rude! And the owner Is a joke. They are definitely not professionals. The services are absolutely terrible.
-
April 2023 by Kiki Bui
I had a terrible experience with this company even though it was recommended by a colleague. I called explaining that I was a potential new customer looking for assistance with my taxes. I was given access to the client portal and uploaded my documents. An appointment for a phone call was made during which we were supposed to go over everything. On the day of the appointment after a lot of confusion I was told that the company is too busy and unable to assist me. This was a few days before the tax deadline. I waited a month for the appointment with all my documents ready. I could have easily found a different company or found a different solution during that time. This was one of the most unprofessional experiences I have ever had with a business. Unfortunately I cannot recommend their services at all.
-
April 2023 by Lina Saavedra
The worst experience of my life!! First of all, I would like to know if Ms. Raquel Cerro is actually an accountant. She doesn't know what she's doing, she wants to put what she wants. You can't talk to him or ask anything. Apart from being rude, she is rude. Error after error and he didn't want to fix it. The rate they charge is too high compared to Preston's poor service. I don't recommend it at all. Pity CANNOT BE GRADED WITH ZERO
-
January 2023 by Luis Gerardo Lopez Herrera
I will give them 0 stars if I could. Worst experience ever!! We asked for tax extensions on both personal and business taxes and this mediocre office forgot to file our personal taxes extension!!! Not only they did not apologize, they were super rude and they blamed us and we got a huge fine from the IRS!! Do yourself a favor and run away from this office
-
July 2020 by Annmarie C.
Friendly staff, wonderful service. Hours are very flexible...night & weekend hours available. Front desk personnel always has a smile!
-
March 2020 by Olesya Marta
I drive for 2 hours to do all family and business tax returns here. Everyone is knowledgeable, professional, and very helpful. I recommended them to my colleagues and friends. Make your appointment in advance though, they get booked fast during tax season.
-
February 2020 by Arnold Sheffield
Great service, really helped turn my entire tax situation around. Won't go anywhere else
-
December 2019 by Rich Holof
Just started using them, have not had any problems they have been very helpful.
-
April 2019 by Kim S.
I've never felt so rushed and then ignored for a paying service. Started the process March 21, was rushed through the meeting - so some info was incorrect/missing. Was rushed to initial the return right there on the spot without having the opportunity to really look it over ("just sign here, initial here..." rush rush). We took it home to review, found some incorrect info (left off a line item on Schedule B INT), found a typo, and noticed they didn't round up on the DIV/INT numbers (maybe no big deal and I'd let that slide if this was the only thing), but in combination with even a few other sloppy things and the feeling of being totally rushed, it was not ok to send this off to IRS. 2 weeks later I'm still getting no response to my phone calls or emails. Few days later, they say changes were made and revised return is in the client portal (which was never set up to begin with so that I could check any of this during the time no one was responding). April 15, I see the return on the portal is still the original, incorrect one. Two of my phone calls today went into voicemail Two of my phone calls today were answered, no words spoken, then immediately hung up on. How would you feel trusting this company with your financial tax return after this? Me.... not good at all unfortunately.
-
April 2019 by Rebecca Weiss
I have been coming here for the past 6 years. The entire staff here is always eager to help and very knowledgeable about tax law, especially with all these changes this year. I would never trust anyone else to help me with my business expenses, taxes and payroll. I definitely recommend Nations Business Center to anyone looking for a new accountant.
-
April 2019 by Anthony Merino
My 3rd year filing taxes with this Nations and its been a true relief and piece of mind. Very professional, quick and efficient. Thank you Raquel for all your help with my Business and personal Taxes.
-
April 2019 by Robert Soot
Do not waste time and ask for prices first. They decided to charge me $200.00 more for my taxes preparation when they spent half of the time doing it this year. Less paperwork, less things to add etc and charging more. No way, I left and doing it in other place (certified) for half of the money they wanted to take from me with no reason.
-
April 2019 by Margarita Correa
Raquel Cerro was amazing as always. Raquel is the reason I keep coming back to this establishment for more then 10 years. I high recommend this office. The entire staff is great. Especially Ernesto Cruz and Raquel Cerro
-
April 2019 by Bea brooks
Rochelle is rude. I called and made an appointment, when i got there i didn't realize that Mr. Cruz doesn't go to the office, he works via internet, maybe something they should have told me prior, but no big deal. I went up to the desk and before i could reschedule Rochelle jumped down my throat and asked me what the problem was. I explained to her that i thought Mr Cruz would be here to do our taxes.... she kept on talking then i said i just came up here to reschedule. She looked embarrassed and rightfully so. I made another appointment, then the office called the day before and cancelled, then they wouldn't answer the phone when i called back. Tax girl answered said she would get back with me. Rochelle called back.... then hung up on me. Hey, no problem, Mr. Cruz i brought you a lot of business in over the years. I stopped going because i got married and my husband had a business and his own tax guy. Business is gone so i thought we would go back to Cruz. I gave you a lot of business and i will be sure to to find someone new and take those clients with me. Rochelle you are very rude and you shouldn't be dealing with the public
