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May 2023 by Linda N.
If I could give this place a NEGATIVE star, I would in a heartbeat. I order Pizza Hut fairly often, enough to know the difference between a Medium & Large pizza. I had to call this place 4x to finally speak to a rude manager named, Nia. First they told me they would have to pick up the medium pizza and switch it out to a large. I agreed knowing any company can't take food back after being delivered. After I agreed, they hung up on me again. Called back and the manager had the nerve to tell me to bring my pizza in so they can compare it to a large. I can't wait until corporate hears the recording. What an absolute joke. DO NOT ORDER FROM THIS LOCATION unless you want to get ripped off.
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November 2022 by Minda L.
My family ordered pizza from this location. We could have ordered from the app but wanted certain toppings on 1/2 the pizza and that wasn't available to do on the app. The person taking our order was pleasant. They told us the order would be done in 15 minutes and it was. Upon inspection, the order was correct. The flavor of the pizza was alright. The breadsticks were fantastic.Overall, this was a decent meal and we are likely to return.
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September 2022 by Debbion G.
Pizza is stale and dried up, called to complain and was told to contact manager next day
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July 2022 by Mark S.
F! this place. Pay for a pizza and it never showed up. I called and still, no pizza, went to the location and they were rude. Order from dominos instead, they are only a few stores down. This place will close soon. Skip this Pizza Hut!
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July 2022 by Errin S.
I will never order from this location again. They are the most unprofessional group of people in the chain. I ordered online for curbside, after arriving I checked here in the app. No one ever came out I called 5 times to let them know I was there the manager hung up on me to cash out a delivery driver. I called back for the 6 time told them I was there the worker brought out someone else's order. I asked to speak with the manager (with the loxs ) is who they said was the manager and she hid behind the fridge door and never came out. Just a waste of people and energy going to this location save your energy.
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July 2022 by Simeon M.
We ordered 2 lrg pizzas and bread sticks we were told 15 mins. After 20 mins of waiting the told us they put it in an oven that wasn't on. All the employees were goofing off and FaceTiming people right at the front. When we went outside to wait for the pizza to cook they locked the doors and turned lights off. Horrible customer service. Won't be back and wouldn't recommend this Pizza Hut. Pizza was subpar at best.
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May 2022 by Kenneth M.
Good pizza, never gotten a bad pizza or messed up order, they also have boneless wing that are pretty good
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February 2022 by Chadroy P.
This is the worse place I've ever been to get something to eat. What made my experience horrible was the fact the manager was present. The cashier was unprofessional, sat there on her phone for over 15 minutes without acknowledging that we were standing there. However, when I tried getting her attention she walked away and didn't return while the manager was present... Worse place to eat.
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January 2022 by Joseph L.
I don't know what they did or put in my pizza, but it tasted as if one of the ingredients had gone rancid. Not sure how you mess up a regular cheese pizza. I already drove 20 mins there and back to get the pizza so I basically had no choice but to throw it out or waste more of my time getting a new one. The only good thing was that I had breadsticks for backup, thank god they didn't screw that up too. Save yourself the trouble and don't go here.
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December 2021 by Sierra P.
The pizza was delicious. Here's why it's 3 stars. We ordered a small cheese pizza with pineapple and olives. we got plain cheese pizza. it doesn't stop there, we ordered a personal pan pizza with meat on it, he got a meat lovers instead. it had all types of disgusting things, i know a lot of meats but this was some kinda punk or something because it didn't look like meat at all.
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October 2021 by Liz C.
If I could give this Pizza Hut no stars I would. I ordered pizzas & wings for delivery. After an hour we had not received our pizza, I called the store and they said it would be here soon. However my son checked the front door and the pizza was left on the floor. We did not get a knock nor a bell ring. We had several people and no one heard anything. Once we opened the pizza it was completely full of ants! I called them regarding the issue. I did not want a refund, I just asked if we can have our order replaced. I was left waiting for a "manager" to call me back. Another hour went by, once I revived the call. This so called manager was the absolute most rude person I have ever dealt with, completely unprofessional in every way. I explained that I am a nurse I work all the time and was finally spending time with my family. I had pictures, videos and the actual pizza full of ants o show proof! All I asked was if he can set up the order to be made and once I show up all I have to do is show him all the proof I have and then just leave. He refused to do so. He wanted us to wait 20min or longer for the food to be cooked after I showed him. It didn't make any sense! If I called or even placed an order online you have the ability to just pay in store when the food is done and ready to be picked up. He talked over me the entire length of the conversation! To the point I had to ask him to please stop talking over me. I even told this person that he would never treat his mother, sister, wife or daughter like that. This whole experience was absolutely horrible! So if I could give this store negative 5 I would!
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October 2021 by Denise N.
My last two orders have been highly disappointing. I have always loved pizza hut because of their pan pizzas but lately their pan pizzas have been super thin and crunchy. Not what i ordered and certainly not what I am accustomed to. Today, I decided to go into the store to check my pizza before I got home and so I mentioned this is not a pan pizza and the store employee (mind you, the only person there) tells me " that is a pan pizza, that's what you ordered and that's what I made. I know its a pan pizza because I made it. I wouldn't make you something that you didn't order". I pulled out a slice and said this is not pan its too thin. He said "its fluffy. It is pan" and walked away. End of conversation, I guess. I kept talking but he was done with me, so I had no choice but to leave with my "pan"pizza. This is not pan. At best, its a hand tossed. I guess after 40 years of ordering and eating pizza hut at least once a week, I will have to find another vendor to order from.
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August 2021 by Ricky C.
Never again.... I swear if MF's would just get off the phone and pay attention to what the fuk they doing they probably wouldn't have burnt my entire order... Cheesesticks- burnt Large cheese pizza-burnt I ordered a Lg cheese pizza with chicken, green peppers, red onions, and mushrooms Charged me for green peppers, and never put them on there... and also- burnt. I knew it was a issue the minute I walked in there and the guy making the pizza had the order ticket 1/2 inch from his face as if he couldn't see or read the ticket..... and the chick at the register had a issue helping someone on the phone, And the so call manager she's in the back (like she's hiding from me). And they add these super glued stickers on the boxes so i couldn't just check my food right there..... they knew they messed up ...... smh!!!!
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June 2021 by Maria A.
I hope the pizza Ordered, via phone on Father's Day, & paid in advance for shows up. That was ALMOST 2 hours ago. I hear an engine outside now. Hope they bring the Thin Crust PIZZA for the CONTACTLESS DELIVERY. Ordered (and paid) One Hour & 45 minutes ago. Nope, still no pizza and it is close to midnight & restaurant doesn't answer the telephone when I call. No confirmation (of Order) text, either, so I am nervous. UPDATE: Pizza arrived at 11:51 pm It seems delivery lady would have done non-contactless as she knocked & waited for me to open the door but I told her (delivery lady) to please just leave it outside ... there. I did not know how to "track" the order. Well, the super long delivery time is probably attributable to the Father's Day holiday & rainy weather. As for the taste, Pizza Hut's thin crust Veggie Lover's Pizza tasted very good. Love the veggies & thin crust from Pizza Hut.
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June 2021 by David A.
i ordered one of the new edge style pizzas with extra cheese & a couple extra toppings on one side, as well as an additional side & a few sauces. first thing i see upon walking in are drivers eating breadsticks out of a box in the carryout heat rack. upon picking up my order, i checked the pizza first, their wasn't extra cheese. the pizza did not pass the eye test. toppings looked meager. the pie did not look appetizing at all. i brought this to the manager's attention. she assured me that extra cheese was applied. i took the order to my vehicle, had a few bites, it was awful. the pizza tasted overly bland, and overly seasoned with whatever seasoning was used. not acceptable for the price paid etc. i went back inside & requested a remake, the manager stated that "it would come out the same". so i requested a different pizza. long story short, the remake came out a lot better than the first pizza. one issue that i notice is lack of quality control at pizza hut these issues need to be addressed. two stars is for the remake only.