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November 2023 by Evo Nuevo
Awesome service, Javier was a great help to an issue with a pending deposit. Great branch!
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July 2023 by Vii T.
The entire branch is wonderful and very professional. Martin went out and beyond to help me which passed his time to be off. This branch is by far my #1 with 5 stars.
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April 2023 by Ame
I enjoy coming here I get great service every time from Jonathan
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April 2023 by Imtiaz G.
Teller was very friendly and helpful other than that can't say much about the bankers.Apparently they run a graveyard shift with only 2 bankers mid-day to help with basic services like opening an account. Unfortunately, one banker was in his office checking email, the other was helping one man in front of me and another customer was sitting in the lounge. 2 bankers. And apparently they only run with appointments, so dont staff well for walk-in customers. I literally came to give them money and they were unable to help. Additionally, they didn't greet me until I inserted myself into the conversation. Prior I had called to discuss a promotion for opening an act and the banker on the phone fed me incorrect information. Literally, I verified later by calling the 800 number. The representative walked me through each detail as well as that the previous banker must of just been making it up as he went because there were no details remotely similar to what he had told me on the phone. It's kinda awkward for a bank to say they meet your banking needs but don't even have the flexibility to help you open account. Like, why be cheap, just pay for the staff and give your customers a good experience. Simple. I was told to come back tomorrow. Instead I went down the street to CitiBank where I was greeted immediately, they had 5 staff members, and was sitting with a banker in 10 minutes and was done in 15 minutes. Even the branch manager came in and introduced themselves.
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March 2023 by Robin L.
They opened a checking account for me even thou I told them my name is different then the one on my ID!
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February 2023 by Chris G
Great bank . They have by far and none the most courteous staff . I have been to several branches from Coral Springs to Delray beach and they are all great and consistent
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January 2023 by Hal Kreitman
Always great servive
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October 2022 by L B
freezing peoples accounts when it's their own money and not even the customers fault wow what a heart you have on a very very special day in their life i must say if it was your your kids you wouldn't do it maybe it's a race thing hmmm very un professional
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June 2022 by Laban & Vanessa Burns
I must say this bank don't care about their customers regardless of what's going on in your life even the most important day in your life holding your own money for ransom plz everyone remove your money out of this bank asap111??????
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June 2022 by Laban Burns
freezing peoples accounts when it's their own money and not even the customers fault wow what a heart you have on a very very special day in their life i must say if it was your your kids you wouldn't do it maybe it's a race thing hmmm very un professional
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March 2022 by Flavio Lambruschini
What a THIEF!!!! They want 2% to cash a check
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December 2021 by Jose D.
Went to the branch to avoid 40+ minutes wait in the 800 line ... just to find out that it is basically useless; all they do is call the same 800 number that you could have called yourself.
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October 2021 by Valentina Guerra
Third time I going to this bank, and they cannot help me. And tell me it’s gonna be a long time before anybody in his banking help you. They should’ve close this location. These bank do not work well. And even if you have an appointment, I need to wait 40 minutes, for the manager to get here because he was late, and then he take care of someone first so I wait an hour and a half. Find another location or another bank, this bank is a waste of time. 2561 university
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March 2021 by GABS61083 GABS61083
(Translated by Google) Bad attention from both the Manayer and the ATMs today ...(Original)Mala atención tanto del Manayer como de los cajeros el día de hoy ...
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February 2021 by Tyra Ahmad
Kesley is the person to go to-fast, efficient, and very accommodating ??