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October 2023 by GODFATHER FAN 1
First let me say that I didn’t want to react immediately after I left Joe’s shop . I wanted to wait a few days to reflect on what honestly occurred. The positive: Joe and his crew rebuilt the front end of my 1978 Cadillac Eldorado and properly aligned my tires . This was a big job and they did a terrific job for which I am grateful . To back up a bit , My car had stalled out heading to Joe’s shop for the scheduled appointment so I had it towed and Joe said he’d get it started first . He called and explained that they replaced the distributor cap and coil to get it started . Then he gave me the bad news about the front end needing a rebuild which didn’t surprise me . As mentioned above it was an A+ job well done! He also located a AC leak which I brought to his attention and that was fixed perfectly as well. When Joe called he explained all the work was done and that he test drove the car and it ran very well. Upon picking up the car Joe was very pleasant. We had a nice conversation and I told him I was glad to find a garage like his that serviced old cars. He also said everything is under warranty and to let him know if there are any problems. We parted on friendly terms. I proceeded to drive home and long story short the car was not driving very smoothly. It felt as if it was going to stall out at a stop light and then upon the light turning green and me giving it some gas there was a hesitation which also felt like the car would stall. I immediately turned around after getting some gas and calmly approach Joe about the problem and he was visibly upset. Stormed out of the shop with me and took a test drive. Joe angrily and disrespectfully drove the car at high rates of speed . He declared there’s nothing wrong with the car when in fact there was. We drove back to the shop and he explained “ if you want to leave it I’ll take a look at it tomorrow. I haven’t got time now “. I could tell he was pissed, and I even brought that to his attention in which he denied it. But I think after spending over $4000 and me being a new customer to boot that he could’ve been more caring about me stalling out on the way home and took a look at it no matter how busy he was. I wouldn’t have minded waiting for the car just for peace of mind driving the car home . I did make it home safely with one stall out at a stop light .It’s too bad that this ruined my experience at Pops garage and left me feeling unappreciated as a new customer.
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October 2023 by Al F.
GODFATHER FAN 110 reviews·3 photosa minute agoNEWFirst let me say that I didn't want to react immediately after I left Joe's shop . I wanted to wait a few days to reflect on what honestly occurred. The positive: Joe and his crew rebuilt the front end of my 1978 Cadillac Eldorado and properly aligned my tires . This was a big job and they did a terrific job for which I am grateful . To back up a bit , My car had stalled out heading to Joe's shop for the scheduled appointment so I had it towed and Joe said he'd get it started first . He called and explained that they replaced the distributor cap and coil to get it started . Then he gave me the bad news about the front end needing a rebuild which didn't surprise me . As mentioned above it was an A+ job well done! He also located a AC leak which I brought to his attention and that was fixed perfectly as well. When Joe called he explained all the work was done and that he test drove the car and it ran very well. Upon picking up the car Joe was very pleasant. We had a nice conversation and I told him I was glad to find a garage like his that serviced old cars. He also said everything is under warranty and to let him know if there are any problems. We parted on friendly terms. I proceeded to drive home and long story short the car was not driving very smoothly. It felt as if it was going to stall out at a stop light and then upon the light turning green and me giving it some gas there was a hesitation which also felt like the car would stall. I immediately turned around after getting some gas and calmly approach Joe about the problem and he was visibly upset. Stormed out of the shop with me and took a test drive. Joe angrily and disrespectfully drove the car at high rates of speed . He declared there's nothing wrong with the car when in fact there was. We drove back to the shop and he explained " if you want to leave it I'll take a look at it tomorrow. I haven't got time now ". I could tell he was pissed, and I even brought that to his attention in which he denied it. But I think after spending over $4000 and me being a new customer to boot that he could've been more caring about me stalling out on the way home and took a look at it no matter how busy he was. I wouldn't have minded waiting for the car just for peace of mind driving the car home . I did make it home safely with one stall out at a stop light .It's too bad that this ruined my experience at Pops garage and left me feeling unappreciated as a new customer
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August 2023 by Lalita Puran
The guy who answered the phone is straight up nasty and a jerk. He insisted on using aftermarket barged on my car and when I told him I don't want that he hung up the phone on me
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July 2023 by Mike S.
Very Disappointed with This Guy Joe. VERY Shady . Had my car for 3 weeks. Called Several times. He Never Answered Back. Car was a Mess when I came to pick it up. Whole Dashboard was a mess. It looked like he used a screw driver to start it. He had the keys!! He Never got it to run and Still Charged me $350 . He said it was labor. He does Not know what he is Doing. Very Sad Business.
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March 2023 by Yetayrick C.
"Buyer Beware"!!! Drove all the way down to Coral Springs to buy 2 old cylinder heads that he said came off a 'running' engine. Paid good money for them and he rushed us out of there since he had an appointment.. Quick glance they looked ok, but when I brought them to my machine shop, they told me they both had several cracks along the 'rocker arm" bold holes.. Machine shop said they looked like he marked them with yellow chalk?? He knew they were bad and got me out of there quickly.. Sure I take responsibility for not being observant enough, but when the guy tells me they are fine and they weren't, I hold him responsible for scamming me. Won't return my calls of course...
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October 2021 by A R.
Received a call from the new owner of the car that I had made ready and had serviced by this establishment. Apparently, the brakes were never fixed although parts were replaced. The new owner now has to repair the brakes which I had already paid for.
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June 2021 by Tim Barbini
Pops Garage was recommended to us from a friend and we’re happy to find a mechanic that we really trust. We take all of our cars here, (joe) the owner is a super nice and honest person. I highly recommend bringing your cars here when in need of service.
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March 2021 by JAMES MESSMER
Pop’s Garage has won us over and is the only shop in town that I’ll take my family’s vehicles to get repaired. Joe (the owner) is super friendly, and offers qualities they are hard to find in an auto shop; great service, HONEST and COMPETITIVE prices, quality work, and is respectful of your time. Great job Pop’s Garage, keep up the great work! I highly recommend their services to anyone!!
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March 2021 by Megan Kasperek
My Oil pressure gauge was going off and I went to Pop's to figure out the issue. Joe was very friendly and professional. He stopped everything he was doing to make sure my truck was okay. He let me know what was needed to fix it. I would definitely use him again in the future.
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February 2021 by James Messmer
Only place I’ll bring my family’s vehicles for repair! The owner is super friendly, offers HONEST, COMPETITIVE prices, quality work, and is respectful of your time. These are qualities that are extremely hard to find anymore at an auto shop. I highly recommend their services!
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January 2021 by Emily Amato
Get your price before work way overpriced
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January 2021 by Jason Pierre
A little hole in the wall but the customer service is AMAZING. He got my Dodge Avenger Up and running perfectly fine.
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November 2020 by twocs pro
Joe is good guy. Went above and beyond when it came to fixing my Van's A/C.....
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October 2020 by Lisa M.
They are great!! Joe was very honest with my son about his car and gave us invaluable info and we will definitely be bring all your cars to pop's!!
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August 2020 by Moise Pipik
Outstanding honest local mechanic. They made my old car run like new. I wouldn’t hesitate to recommend them to all. Mo