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March 2024 by Marisa Murray
Excellent, efficient, and pleasant staff! Thank you for a great experience. Highly recommend your location and services.
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March 2024 by John Felser
Excellent service!
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March 2024 by R G
Very nice and efficient
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February 2024 by Chris Harris
I frequently ship from this location and I find the staff to be extremely polite, efficient and always willing to do the little extra things to make sure you are satisfied that your package will arrive safely and intact. Super friendly staff and when busy they are excellent at moving the line quickly! Much preferred over the Post Office. Highly recommend!
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February 2024 by Merrie Thompson
Great service. Friendly, fast assistance getting my packages ready. Reliable delivery.
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February 2024 by MARITZA CORONA
Very bad customer service, the woman at the reception, questioned my codes from Amazon and did not want to pack and label as the code said, I had to showed her the code from my Amazon account so she can read "no box no label". She had an awful attitude. She then call another employee to help me, this last one was ok. Will never go to this store again. Ah, and the store was empty, so there was not pressure on her.
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February 2024 by Mind Body Life Wellness
While the store is generally busy and therefore you might encounter a wait, the staff is helpful and effecient
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January 2024 by Annaleise McKenzie
Janae was awesome, she and Crystal were so patient and worked through the notarization process with me. They listened and considered everything I was asking and took a lot of time out of their day to work with me on it. Janae was super patient and calm the entire time. I really appreciated her for that. Great team!
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December 2023 by JoAnn Shaw
This store was an absolute nightmare. If I could put a negative I would. The employees and the MANAGER are RUDE. I paid for a guaranteed delivery it did not happen. After calling UPS I was told I had to go to the store, I went TWICE and was told I had to come back the manager was the only one who could help me and she was already gone for the day. I was told at the time I shipped the package that it was guaranteed by 3:00 pm and if it was not there at 3:01 I could come back and get a refund. Well it was not delivered and then they were closed for Christmas and so after going back 2 days in a row, the manager called me and told me a claim had to be filed and it would take 7-10 days for my refund. SHE WAS SO RUDE she would not let me talk and kept talking over me and swore I was not told WHAT SHE TOLD ME as she was the person who took care of me. WORST CUSTOMER SERVICE. I had spoken to UPS and was told that ONLY the store could do the refund, and now she is telling me that a claim has to be filed and UPS will refund me in 10 days. She was argumentative and rude. I know the owners of multiple shops in that strip mall, and I will be letting them know to go elsewhere and send their customers elsewhere.
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October 2023 by K Kleren
Kelly store manager is exceptional. She was very helpful and provided great customer service.
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October 2023 by ralph iapichino
I have been coming to this UPS store for years and i need to comment on the outstanding customer service provided by AlieIt is a pleasure coming to this store because of the welcome i receive the service they offer me over and above like saving used bags and her bright smileI also want to kention Crystal who is part of a great teamIt was not always like this at this locationKudos to the manager for hiring good staffThank youRalph Iapichino
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September 2023 by Rebecca
Best experience here the ladies Kelly, Alie, crystal,Janae are absolutely Wonderful very friendly and helpful great store. Thank you ladies for your help.
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September 2023 by Shane Vincent
incredibly over priced, wanted to charge me $88 for shipping a document that at USPS cost me $4.19. Insanity, also asked me to provide much more information than needed in comparison. Avoid being price gouged
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August 2023 by Jose De Leon
Wow the young lady in this store had the best customer service that is rare to find nowadays. The place was heavy with traffic and at all times she kept her composure all while having a smile on her face and treating customers with respect ??
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August 2023 by Jose Santos
Very rude management , since is a private ownership they do what ever they want , try to complain to UPS but is getting nowhere. I’m renting a box there but I think is time to move, anyway they do not care about customer , I’ve been there since 2017 when UPS operated and now they change everything and not respecting my original contract.
