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October 2023 by Robin W.
When it was time for our B service, I decided to check with euro car car instead of the Mercedes Dealer. They were much more reasonably priced.It did however take an entire day to do the service which is why I didn't give it 5 stars.
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September 2023 by Amit Verma
One of the most honest shops I have been to. I was told that I needed front and rear brakes immediately by the local bmw dealership. I came to Usp euro for a second opinion. He provided me with accurate info and said that I didn’t need new brakes at all. Raphael was super friendly and honest. They have earned a new customer for life!
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September 2023 by Sasha Tapie
I have been going to USP for a decade and a half. And very proud to recommend quite a few friends to them.Tyler and Eddie are always top notch. Chris has always been great too.In today’s day and age, honest shops are hard to find. This is DEFINITELY one of them, and they are incredibly knowledgeable.Recently had an issue that was a little baffling, one of those issues that happens, but stops when you get to the shop.We have all had them (or will if you have not yet). But they did not give up and were able to figure it out.Thanks guys!PS - Tyler, it worked!!Sasha
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August 2023 by sally agustin
I really enjoyed my visit for an oil change on my Audi A4 they had a coupon online as well really good price! I couldn’t get the car wash that was included in my coupon because It was already 40 minutes away from closing however that didn’t bother me because the pricing was cheaper than any other location I been to! You can even book your appointment online! It’s awesome go check them out if you want a reliable company fixing your euro car. Rafael helped me out in the front desk he was really nice and attentive answering all my questions. Thank you for making my first time visit worth the wait! I will be back ???Service: Oil change
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August 2023 by Susan Sandall
I could not have asked for a better overall experience. Tyler was very thorough with his estimate, which was very reasonable and the service team had my vehicle (washed and vacuumed!) back to me sooner than expected. I’m a customer for life!
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August 2023 by Fleur Garsendy
Great place; They have a smooth operation. The team goes above and beyond to help. I have been bringing my GTI here for services and couldn’t be more satisfied with the results. ??Services: Auto engine tuning
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August 2023 by Ro Ovis
Tyler provided excellent service on my Mercedes in Florida and when I had a nail in my tire while in another state, Tyler took care of the replacement under the tire protection plan. Amazing people and service. They are the best!Services: Tires
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August 2023 by Rein Voigt
Great communication and reasonable prices. Easy to schedule an appointment. Did some break and rotor work, tire rotation and regular service on my 202 Audi Q3.
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July 2023 by Gregory Runkle
My engin lite came on ,I made an appointment with Tyler. The problem was a small leak in system. They diagnosed that the gas cap wasn't closing tightly to prevent a tight system.If I would have taken my car to the dealer , I'm sure the bill would have been different.I am very pleasedGreg Runkle
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July 2023 by Daryl P.
I have brought my cars here numerous times. USP hasn't failed me. Great service and reliability are key factors why I continue to do business here.
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June 2023 by Christine Cardoso
I recently had my 2010 Mini Cooper serviced at USP Euro Car Care, and I can't say enough good things about them! Their service was absolutely exceptional, and their customer care was outstanding.What really stood out about USP Euro Car Care is how they prioritize customer service. Tyler and Mark, the individuals who assisted me, went above and beyond to ensure I was completely satisfied with their work. They kept me in the loop throughout the entire process, providing regular updates on the repairs and explaining any additional issues they discovered. I really appreciated their transparency and how they made me feel involved and informed every step of the way.I was also impressed by the entire staff's professionalism and genuine concern for their customers. They took the time to address all of my questions and concerns with patience and understanding. Their friendly and helpful attitude made me feel welcomed, and it's clear that they are willing to go the extra mile for their customers.Overall, my experience at USP Euro Car Care was fantastic. Their exceptional service and genuine care for their customers truly set them apart. I highly recommend them for anyone in need of automotive repairs or maintenance. They exceeded my expectations, and I will definitely be returning for any future needs.Services: Auto water leak repair
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June 2023 by TomasMarny
Exactly 1 week ago I had an appointment in Euro Car Care for MB C300 A9 yearly maintenance and I was dealing with Mark. I was pleasantly surprised with the professional approach I got from him. Not only was he very clear and used "human" language with all explanations of what it is necessary to be done, but also demonstrated that he is very experienced in what he is doing. He also took care about my transportation to and from my place while my car was serviced. Importantly the price for work done there was much lower and faster than in any MB dealer in the vicinity. Already talking with my friends and neighbors about this business which I am highly recommending.Service: General repairs & maintenance
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June 2023 by MaryEllen M.
I took my Mercedes SUV here for service recently. The result was a total nightmare!! The customer service was fine, pricing was okay, but the mechanical service of the car was disastrous. I needed an oil change (basic Service A), but my front brakes were bad according to their diagnostic test. Over a thousand dollars later, my brakes supposedly fixed but my AC is no longer cooling well. So, I returned it the same day. According to them, while the car was in their possession my AC compressor suddenly died. After them "checking" it out, it is now blowing completely HOT air. I went from perfect AC before their service, to bad AC after and now NO AC after they 'checked' it. They quoted me over $2400 for a new compressor. With this overpricing, it wouldn't surprise me if they took my good compressor and would've just put it right back in. I took it elsewhere and with dealership parts plus labor it cost me $1390. BEWARE of this shop, they are scammers!!!!
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June 2023 by MNM Anesthesia
I took my Mercedes SUV here for service recently. The result was a total nightmare!! The customer service was fine, pricing was okay, but the mechanical service of the car was disastrous. I needed an oil change (basic Service A), but my front brakes were bad according to their diagnostic test. Over a thousand dollars later, my brakes supposedly fixed but my AC is no longer cooling well. So, I returned it the same day. According to them, while the car was in their possession my AC compressor suddenly died. After them “checking” it out, it is now blowing completely HOT air. I went from perfect AC before their service, to bad AC after and now NO AC after they ‘checked’ it. One is left questioning the competence of their mechanics. I should’ve stuck with the dealership. Go at your own risk.
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May 2023 by John Macchi
I had an excellent first time experience with this company. The customer service was as good if not better than what I receive at my Mercedes dealership. The work was done perfectly at a more than fair price. I will be back for my next maintenance work!Service: General repairs & maintenance
