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February 2024 by Timothy Lewis
The service is super I have know complaints
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February 2024 by Bianca Mills
The first time I came to drop off my ring to get it resized the staff was friendly, warm, and welcoming. Today I came to pick my ring up and I am greatly disappointed. No one greeted me at all. Granted most of the employees were working with other customers already, but after being in the store for over 8 minutes I watched as they very kindly greeted other customers that came in after me. It appeared as if I was being racially profiled and the same enthusiasm they had with the other customers who were Caucasian was not had for me. I was prepared to make a large purchase today as well for my husband but decided to take my business elsewhere after my experience.
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February 2024 by Dale Feisthammel
Everytime I go into the Coral Springs Zales, the employees are so friendly and so willing to assist. Each member makes you feel comfortable and never rushed. This is my 'go-to' jewelry store above all others. The store is always very clean. Selection is awesome, well displayed.
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February 2024 by Shannon Feisthammel
This is the only Zales I will ever shop at. The entire staff is so personable and always greets you with a smile. My family and I have been going here for years and will continue to do so! Highly recommend!
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January 2024 by Curtis Callwood
This evening we had an amazing experience and the highest level of service from the beautiful and service professional Dianthe at the Coral Square location. This was customer satisfaction at its best! I was not surprised to learn when I complimented her soft skills after learning of her 20 years as a service professional that a faithful client had recently shared with her manager that her level of service has been consistent throughout the decades. Dianthe is definitely 100% CurtisC. Approved.CurtisC.
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December 2023 by Kathy G
Good service and fast ???? thank you
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November 2023 by Erlande Verdelus
Todd and Ann Marie are the best ? ?... they both really took there time to assist me..Zales the best place to shop especially with people that takes there time to help ?...
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November 2023 by Dorothy Kornbluh
Very accommodating !
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October 2023 by Jaime Trujillo
I can’t say how happy I am with my overall experience. My fiancé and I walked in looking for wedding bands, and from the get go, Todd, the manager was very welcoming, was patient throughout the interaction, and we felt like he bent over backwards in finding a solution for us. We couldn’t be more grateful of our experience. Thanks Todd for all your help, we will be sure to refer our family and friends to you! 100/100!!!
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October 2023 by Владимир Чернявский
Very nice place, amazing professional treat to client, wonderful manager Dianttce. Thank you so much
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October 2023 by Clark Hendin
Please do not purchase any products produced by Zales. I purchased an $800 necklace for my wife at the Coral Springs store. It broke after 3 uses, but since we are out of the 30 day return policy, they were not willing to issue a refund due to "company policy." They only offered a repair or exchange.Customer service tells you to go to the store for a refund. Todd, the store manager, said that I had to take it up with customer service, which proceeded to refuse to refund.If you do not want to be stuck with an expensive product that breaks within 2 months, you are much better off shopping elsewhere. They do not stand by their products. Their primary concern is taking your money and their last concern is customer service. This is an untrustworthy company.
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October 2023 by jennifer joseph
I love coming to this Zale store, all thanks to Dianthe. She’s super nice, very helpful and she doesn’t make it feel like it’s just a transaction, she help you look for what’s affordable but screams you. My husband and I have gone there countless time to buy new jewelry because of her that I’m thinking of getting the zale credit card ?
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October 2023 by Vonda Wells
I had a problem with my diamond studs I wasn't happy at all. But then came Mr. Todd he took care of my problem and he didn't stop until I was very satisfied awesome experience with zales jewelry.
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August 2023 by Paul Nunez
Great store. Great service. Do what they say. Say what they do. Great pricing.
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July 2023 by Leshawn Williams
My experience gets better every time I walk in and make a purchase. I feel so welcomed and always given good advice on the type of jewelry I need for any occasion.
