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April 2024 by Jose Brito
I would like to congratulate Love's travel stop in Cottondale, FL but most importantly I want congratulate Tim which he is one of their mobil unit. He is such a human being, professional and very polite.They should have more of him and I hope they recognize what type of employee Tim is to them.To me he is a ?????.Thanks Tim.
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April 2024 by Jimmy Maddux
Concession stand is AGAIN out of Coca Cola at the fountain. This needs to be corrected as their is no excuse for this to happen.
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April 2024 by Frank McCanna
Rudest person I have run into in a long time.Manager Tamekia McKinnie spoke to me like a drill instructor. Giving directions to me like I was an employee and not a customer. No longer a customer as long as she still works there. Loves will be losing customers and employees as well due to this persons attitude.
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March 2024 by D'Marcus Carter
So I just left the truck stop here after buying a cheap road King headset to get me by until I can find my other one after having some home time there is this guy there named Bruce, he was so helpful and so informative for all of my uneducated questions lol. Real upsetting guy great personality I wish more loves had employees like him.
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March 2024 by Brandy Elizabeth
Payed for gas and the attendant came outside and told us to move around to a different pump. In which someone else got our gas. Went inside to calmly explain what happened to the manager and she threatened to call the police instead of refunding our money or trying to help at all. Then proceeded to escalate the situation.
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March 2024 by Wilfredo Rodriguez Lara
Excellent service
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March 2024 by Scott Register
Quick fill-up on gas and McDonald's and back on the road agian. Everything thing was clean and people were polite.
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March 2024 by Ian Gilmartin
Sadly, this love does not honor the $0.10 off discount for members, but once again it's a very nice love. Just doesn't have the discount here.
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February 2024 by PAUL RITZ
This is your typical Loves fuel and snack stop. I was here February 2024 while traveling I-10. Fueled the car at a fair price and grabbed some snacks and drinks from inside. Counter clerk was friendly and efficient. She kept the line moving. Note that if you want beer or cigarettes, you need ID. No sale without it. The guy ahead of me wanted cigs but didn't have ID. She said no ID, no sale and moved to the next customer, me. No fuss. I am glad for that, ain't nobody got time for customer shenanigans.
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February 2024 by Sheryl Royalty
NO DOG PARK???!!!
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February 2024 by Christal Leader
We are 55 years old and 61 years old. We took a bottle of diet coke to the counter and he asked for each of our cigarettes. I don't typically take my purse in, he always has his wallet. The cashier asked for ID so he handed it to her. She snapped I need both IDs. I asked why, he's paying and you have his ID. Remember our ages... not even on my very best day would I be considered even "possibly" under aged. She was rude and confrontational. And refused to even sell him his brand. She snidely told us to go get them at the diesel counter. I plopped my bottle of diet coke down hard on the counter and we left. I contacted the store's General Manager and she said it's the law that if the cashier is concerned it could be a fraudulent sale... Really? I'm 55 years old. What if I weren't standing there next to him? Would she not sell him two different brands? Demand he go home and bring someone back to the store with him to show ID? What if they're elderly or homebound or sick? Take your butt down there I guess, spread the germs? Ridiculous. Apparently the cashier's attitude is reflected by the manager's own attitude. She knew I wasn't underage and made it very clear that she just wanted to push someone around to make herself feel empowered and superior. This is NOT proper customer service. I'm too old to have to coddle someone's lacking self esteem or self importance. Instead of working in a field where you are supposed to serve the customers and build wealth for a business through sales, she should apply for a position as a guard in a women's prison. She would certainly be more suited there.
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February 2024 by Kelly
Two horrible experiences here. Will never come again. Both times the general manager Tamekia W. McKinnie was rude to me and my family. I don't understand why she had a mean tone in her voice. She acted like she was superior to everyone around her. For some reason she didn't want to sell me a shower, like she was saving it for someone else. It was really weird and she didn't need to be rude about it. Cecelia Richardson was very nice and she apologized for the managers behavior. Cecelia seemed to know just how rude her boss is to all the customers and employees. Corporate should think quickly about firing the manager and letting Cecelia replace her, before this truck stop loses more customers. Cecelia even gave my daughter a lollipop ? We are a local family that has never had a bad experience at a truck stop before this place. I'm still shocked at how rude someone could be to a customer. And I used to work at a gas station, so I can understand the stress of the job, but I never ever spoke to a customer in that tone, nor would I want to. I was so surprised to hear that she was a manager as well.
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February 2024 by Glenn Waterworth
Terrible location. Bathrooms were disgusting. Fecal matter and trash everywhere. Pump nozzles not operating correctly. $2.50 for air with a Guage that doesn't work. Items priced incorrectly and cashier refused to honor the posted price. Was hungry for breakfast but too scared to eat hot food if that's how they run the place. Lost out on me paying for a full tank, the mispriced item, and breakfast. TA is just down the road. They got my business instead.
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January 2024 by Cristal Garcia
I am very disappointed and sad!!! I’m a truck driver and loyal customer and cashier “stayna”accused my baby of stealing a toy, I was going to buy it after I was forced to put it back by employee she told Salomoni to take away from him. My baby was crying, yet she was laughing at him. How can someone be this cruel to just a 2 year old.
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January 2024 by Brian Jessee
Kinda busy but plenty of food options.