This Cricket Wireless Authorized Retailer is noted for its great quality customer service and a team that cares to help with issues and listens to needs when finding the right phone. However, some customers report that employees can be unclear on details, such as discount qualifications, and may talk too fast or have accents that are difficult for some to understand. A significant point of frustration is the fees charged for paying a bill in the store, which many find ridiculous. Due to this and plan comparisons, some customers choose not to switch services.
A Place to fine GREAT quality Customer Service with a Team who care to help with any Issues or Listens to your needs when needing to find the right phone
December 2023
I would have given 5 stars BUT the fees they charge for paying your bill is ridiculous... I'm paying my bill and your charging me for it? What's the deal with that? I don't feel like I should have to pay a fee for the employees to do the job they are already paying for!!!!
December 2023
I would have given 5 stars BUT the fees they charge for paying your bill is ridiculous... I'm paying my bill and your charging me for it? What's the deal with that? I don't feel like I should have to pay a fee for the employees to do the job they are already paying for!!!!