-
December 2023 by Robert Johnson
Friendly staff
-
November 2023 by A W
Very polite and helpful!
-
October 2023 by April Folkerts
Helpful
-
September 2023 by Rick Phelps
So...in mid-July I purchased a set of Bosch Icon wiper blades. 6 weeks later the driver's side does nothing but bounce. Cleaned it with fluis as recommened...same. Spoke with Auto Zone about warranty...was informed there is no warranty on blades. Went to Advance Auto and bought a new one...guess what.....right there in the computer it says 90 day free exchange if defective!! So much for Auto Zone!!
-
September 2023 by Matthew Reid
Amazing customer service at this location with friendly staff and prompt service. They changed my battery in my F150 and she's back in action. Shop here for all your auto needs!
-
September 2023 by Demas Huckaba
They were very helpful and knowledgeable. Quick service and polite.
-
September 2023 by Amanda Wheeler
The employees were very nice and they price beat the competition if you ask
-
August 2023 by John Duren
I was in your store today Aug 9th around lunch time. I was helped by a nice lady and needed a battery for my Honda Pilot. She was very friendly and showed me the different batteries available and price range. A gentleman installed it for me there who was also very friendly and did a fantastic job. I was in and out of the store in less than 15 minutes with a new battery installed and starting issue resolved. Fantastic job Crestview AutoZone! A+ experience ?. I will be back with all my parts needs based on this terrific experience.
-
August 2023 by Patti DiVita
I was travelling through and discovered that my tail signal light was out. I called, and they had the replacement bulb, but I told Bill that I didn't have any tools with me ( I was in my family's van). He said no problem, c'mon in, but we're closing soon. I said I'd be right there. When I walked in a few minutes later and asked for Bill, he was already getting the bulb. I asked if I could rent the 10 mm socket and ratchet for the job, and he said "oh I'll put it in for you". WOW!! We chatted about Canada, California and horses while he replaced the bulb. I want to again say thank you so very much as it's such a safety issue, and Bill was so very kind and helpful!! Southern hospitality at its best! Thanks Bill!
-
August 2023 by Alexander Barthe
Needed a trailer hitch lock and a ball lock... As usual, Auto Zone had a good selection on hand and helpful staff to clarify a couple of questions I had. Also appreciate the military discount!
-
July 2023 by Alison Patterson
Robert is the best customer service rep ever..everytime i go into this store he provides the best service.
-
June 2023 by B Roye
Robert was awesome. Changed out a battery for me in no time. Polite and knowlegable. Represents your company well.
-
June 2023 by Clark Sapp (Oceanmedicman)
AutoZone is always incredibly clean and in order. The Duralast brand of parts have been high quality in my experience. The employees are always willing to help with locating a part or tool. Prices are average with market. Overall 4 stars, as a five star rating is reserved for the perfect auto parts store. Update: 6/5/23 Still making most of my auto parts purchases at AutoZone. The coupons that are frequently available for online orders are really nice, as I've saved $$.
-
May 2023 by Ken Stead
Mgr Heath was knowledgeable, professional, and courteous! He is a great asset to the AZ store there in Crestview FL!
-
April 2023 by Stacy Flynn
Not so happy with this new prepay for parts they have to order in. I'm a single mom so having to pay for parts in first place doesn't fit my budget however paying for a party that turns out not to be the correct one and now I have to wait 3-5 business days to get money replaced in card because their employee decides to just refund me rather then figure out what part it may be and do some sort of exchange. Well that really puts some of us in even worse situations.
