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March 2024 by Brandi Lee
Waited almost 10 minutes to be acknowledged once we were seated. Ordered our food when she took our drink order. Drinks took what seemed like another 10 minutes. Didn't get enough silverware, was going to ask for it when she brought drinks but she ran away so fast I couldn't even speak. Food took a while to come out but it was busy so not a big deal on that part BUT ALL OF OUR FOOD WAS COLD. Six meals, every single one had cold food. I didn't even bother to say anything because we were hungry and didn't want to wait another 30 minutes to hopefully have hot food. Plus the waitress didn't come back until we were all done with our food. We never got refills of drinks, most of our drinks were empty half way through our lunch. I definitely won't be back.
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March 2024 by Stephanie Girard
We enjoyed our dinner. I ordered the Bacon Avocado Chicken, it was two breasts of chicken. My husband had the steak fajitas. We also enjoyed the Teiple appetizer with chicken tenders, southwestern egg rolls and mozzarella squares. Overall, very pleasant experience.
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March 2024 by Uyen Nguyen
Been here many many time, this time very disappointed. Waiting 45 minutes and appetite and entree up the same time, I asked to bring appetite first thay said yes yes but wasn't, I asked for 2 hot water, they brought out 2 cold water, I ask the waiter again she brought out again 2 room temperature water. I waited 20 minutes for my check and to go box. Will not return any sooner. I can't wait for Taxes Road House to be open!.
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March 2024 by Justin Earnest
I go to this chili's in Crestview often for lunch. I typically get the unlimited soup, salad, and chips, which is on the lunch special. I have never had a bad salad and all 3 soups are fantastic. There is an upcharge for chili but it's worth it.
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March 2024 by Sarah Swilley
I just had the worst experience I’ve ever had at a restaurant in general. I forgot my id so my husband brought it to me, so I could order a drink. I then was accused of having an invalid ID and “snatching” my ID from the server Mallory. She took my id and then handed it back and asked me for my drink order. The manager Matt proceeded to tell me I had an invalid ID and that they are serious over their liquor license. Which I have no issue with, i promptly provided my id and then was accused of having an invalid license AFTER the server took my drink order. The server then made my drink while staring at me and my friend in the most rude way and only filling it half full to be spiteful. I then called the manager back over to send my drink back as my friends was full and mine was half full. The manager proceeded to say “not all drinks look the same” and took it back to fill completely. We then ordered our food to go and paid our bill. This was by far the worst experience I’ve ever had at a restaurant in general. I will never go back to another chilis or recommend them to anyone. Please look at the pictures below to see the drink difference my friend and I were served. Completely different. -30/10. AWFUL customer service.
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March 2024 by Paola Elizabeth
Not the best service. Mallory needs more training for sure.
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March 2024 by eddie baker
I can promise you one thing you will feel very violated and ripped off when you leave there I'll look back in the kitchen from the bar as they were serving all the cooks and the waitresses were overweight after I eat there I had to go home and eat and prepare more food the ultimate rip-off in volume either going out the back door or money in the pocket of management
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March 2024 by mensamann
The waitstaff was excellent. Friendly and attentive. The food was terrible. The chicken fingers obviously are cooked ahead and were dry, stringy and hard to eat. I received three cups of ranch dressing when the menu shows a variety of dipping sauces with the triple dipper. The sliders were overcooked and dry. Very poor experience.
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March 2024 by Josh Mcury
After being seated, we waited 11 minutes for a sever to stop by. Follow that we waited 33 minutes after ording for our food. I had to ask the hostess for condiments and the bar tender to fill our drinks two times. Either staff needs to be trained or this place has a severe lack of leadership.
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March 2024 by Tony Holmes
This place is a mess. It is loud as all hell inside and it echos worse than a school cafeteria. The seating is incredibly cramped and not staggered, so you're basically having a meal with 6 other tables around you. My food took forever, appetizer came after the entree arrived, and the entree was undercooked while the appetizer was burnt. The best they could do was finish cooking the entree and comp the burnt appetizer. The three screaming babies seemingly-strategically placed around the echoing space really helped culture the nightmare that was eating at Crestview Chilis.
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March 2024 by Joanna Jones
Food was really good. We both had shrimp fajitas - they had lots of shrimp and probably should have had a few more vegetables. Took quite a while to get the attention of the waitress to get the check. It was really cold in there.
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March 2024 by Des
I’m going to some this up. Certain things server couldn’t control. I don’t hold that against her but certain standards wasn’t met. She forgot the drink so we just placed it with the bartender. It was clear that we weren’t having a fantastic time. So my only thing is. Why didn’t you take the time to at least bring it up to management. Also, calling guest babe is unprofessional. Didn’t feel high on the priority least.
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March 2024 by Robert Dingman
Been there many times, hoping the next time is better. The servers are way too slow, and bad attitudes. Good takes forever and comes out cold half the time. Drinks are skunked. A disappointing place.
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February 2024 by Leigh P
Did not like the sirloin steak. More like a panini ?. Hard to chew. But the potatoes were good ? and loved the western
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February 2024 by Jack Glenny
I ordered a barbecue brisket burger and it was very dry, not something I would not order again. The wait staff was great.
