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September 2025 by Melissa Hill
John was so helpful when my sister and I needed to change our code and account information! He was pleasant and friendly and ready to work with us despite him being on the way out of the office!
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August 2025 by Mike Burnett
The renting process by going through a call center is terrible. I finally received a call.from a real person who helped get the rental complete. But, he did not follow through as promised and place was closed at 1 p.m. on Saturday when hours say open until 3 pm. Note on door said call this number but there was a line with no number! Drove to another one of their locations and also was closed when supposed to be open. Called that number and no answer. Lady did return call and met me at the original location and got us taken care of. I left negative review on another forum and they replied to call them to discuss further, I called and believe it or not, it was an automated message to leave comment!!! SERIOUSLY!!! Will never use these people again. 15 hr drive and if it hadn't been for 1 person calling me back and actually helping, we would have been S.O.L.
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July 2025 by Christopher DeCareaux
Was a breeze getting set up with my storage unit. Ms. Teresa was very patient and helpful
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July 2025 by Robert Johnson
Clean place
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May 2025 by Jay B.
Teresa was very friendly and helpful
My experience was very pleasant
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May 2025 by Josie E
Alway a great experience here. Teresa is really nice and will get you squared away. We have been a customer of this location for a while. (Before they added the new parts). If we need a storage unit again this is where we'd be going.
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April 2025 by Jon Murdough
No workers.. claim to be local. Everything outsourced to 3rd party call center. Smells like sewage. Bathroom out of order. Back door out of order for more then a month
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October 2024 by Jesse Adventures
Pretty basic storage unit but friendly easy to work with staff. Only thing holding it from a 5 star review is the locations. After call 3 times trying to locate my unit and 3 different addresses i was finally able to locate it.
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October 2024 by Leah Peaden
Super friendly staff and great prices. Would definitely use again and refer friends. Thank you!
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August 2024 by Ray Moreno
Great storage facilities! Lisa helped us tremendously.
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June 2024 by Mike Christoff
While storing our furniture and appliances here while we were building our house, they had a water line on the sink in their bathroom fall off and flood the whole building, our couches and bookshelves got completely ruined. Within a week mold was growing half way up the bookshelves. They make you pay 15$ for “insurance” as part of your bill. They denied our claim right away saying they don’t cover water damage. We are out roughly 4K completely. Maybe more if any of the appliances are damaged. Still probably going to talk to a lawyer. If any lawyer reads this and feel like making some money, I have pictures of everything. I don’t even want anything. Just want the owner of this place or the plumbers they hired to be held responsible for their negligence. Wasn’t only me either. The whole building flooded. Maybe if they actually paid someone to work at this facility they would have caught it sooner. My guess is it ran for 3-4 days before anyone saw it.
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March 2024 by Melissa Curtis
Very nice on the phone
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February 2024 by LARRY McMANUS
I HAVE ALWAYS HAD GOOD WORDS FOR CRESTVIEW STORAGE, THE PEOPLE THERE ARE NICE & HELPFUL & VERY FRIENDLY, THE STORAGE AREA IS KEPT VERY NICE & CLEAN, I RECOMMEND THEM HIGHLY.
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December 2023 by Darellyn Hughes
Seriously could not have asked for a better manager for your company! She went far and beyond to help me with my lock and was so kind and generous throughout the whole situation. And did not complain one bit! I can’t rave enough about people who take pride in their job like she does. Janice is a dime a dozen as an employee and she will be the reason I will stay a long term customer for all my storage needs! Thank you Janice
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December 2023 by Neal Leavitt
Great place great staff and great prices. I highly recommend them. Janice is super helpful and help me find the right unit I needed to store all my tools.
