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March 2024 by Gary Skaggs
Great customer service ...and on time service...!!
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March 2024 by joe gillespie
My brand new car was hit and they fix it good as new! They had it done before schedule. They are very kind and professional. Would recommend!
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March 2024 by Stefan Schmidt
These guys were super nice and helpful. Went above and beyond. Would give you the shirt off their back.
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January 2024 by olivia harris
Very thankful for the team, their efficiency, and their amazing work on my car!! I was able to get my car repaired and returned right before the holidays. This place did not disappoint. Special shout-out to Josh for his kindness and service! Thank you thank you thank you!
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January 2024 by Bryan O'Brien
They do phenomenal work and are very timely on having your vehicle repaired and returned! Trish is is very knowledgeable and professional along with Tonya that did the estimate, and LANCE the shop manager is top tier in all aspects of customer service and prompt response in returning calls!!
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December 2023 by Heather Caswell
We limped in having hit a deer the night before in a car in very poor condition. Everyone, James, Jeremy and Dawn could not have been more knowledgeable or helpful. They worked with both the insurance company and the car rental and spent a long time doing all they could, despite the fact that the car ended up being totaled. Thank you all so much and we recommend you highly.
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December 2023 by Vanessa DelAngel
Such an amazing experience! Josh and Dawn & Team were all sleeping amazing! Extremely knowledgeable and efficient in business. I had someone side swipe me and damage my right side step/right rear finder, I needed paint/alignment/new rough country side steps which needed ordered. Less than a week turn around and I was back in my Jeep!A great team to work with!Cheers,Vanessa
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December 2023 by Shaun Brown
The people were nice. Very polite and friendly, service was decent and they will take care of any issues you might have. A very excellent experience
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November 2023 by Dale
I have always had friendly servants. I have USAA auto information and they have a contact either Gerber Collision.I had a good experience on all but one of my vehicles. I asked them not to total my vehicle in person and on a 3 way call with USAA because it was just cosmetic where a deer hit the car on the side. Only because they have did me right on previous repairs I will maintain a 5 star.
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November 2023 by Dian L. Garrett
Personal was very rude and condescending. I wouldn't bring my auto there and I was with a friend!!
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July 2023 by Collin P.
I can't say enough good about James and crew at the Crestview Gerber Collision shop. After a ton of back and forth with a different branch over a couple years, the Crestview location exceeded my expectations. Upon drop off one, of the James' most seasoned techs discovered numerous issues including a major safety concern. Upon arrival my truck looked and operated as the day I purchased it. The craftsmanship and attention to detail was second to none. Throughout the process, James was readily available to answer any and all questions I had throughout the process. Furthermore, my truck was fully detailed upon delivery. Thank you to everyone who had a hand in getting my truck back to what it used to be!
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June 2023 by Rachel Personal
Very poor service! They give you the run around and refuse to actually schedule appointments with customers until the day of but they won’t call to give you a time frame until mid morning. When you originally call to get service they don’t explain this.They won’t allow for you to come to their facility for the repair either so that it can be done based on schedule. If you ask for an appointment they become rude.I’d let your auto insurers know that this is not a good facility to get service thru.
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March 2023 by Cody Blalock
Did a great job on repairs and got it done really quick for our trip thank you highly recommend Gerber Collision for any repairsServices: Body & Trim
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February 2023 by Jonathan Wade
Gerber did an excellent job repairing our Impala following a fender-bender. The rental car arrangement for pick up and drop off at their shop is very convenient. However, what sets Gerber above the rest is this: our car was finished and awaiting pick-up out front of the business. Somehow, likely road debris from a passing vehicle, our hood and one headlight were damaged. Gerber checked their pre-service photos and noted the damage was done after our original drop off. Gerber fixed the damage for free as well as paid for a rental. Honesty, integrity and quality service make this a top notch collision repair business!!
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February 2023 by Trey P
Dropped my truck off for repairs almost a year ago for repairs was involved in minor front bumper incident after visiting this shop prior that year to vandalized claim the first job I believe was rushed for rental car coverage policy and the job wasn’t completed properly so when I revisited the shop next year with a small bumper claim I addressed there failures prior and asked them to be addressed while in shop I was told that the truck would have to come back for a follow up separate claim being understanding I agreed to do so so when picking up my truck from the second repair from second claim while my truck was in detail or wash up someone didn’t properly shut my tailgate and tonneau cover on my truck causing damage to my tailgate cover falling off I addressed this with the manager and she told me she would have another one ordered and call me to come back in and have it replaced when we would address the issues from first claim to this day almost a year later I have yet to receive that phone call to bring my truck and when I call to check up they give me the same story they ordered parts and haven’t received them I’m starting to believe they never ordered parts how long can you continue to blame anybody but yourselfServices: Body & Trim
