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April 2024 by latoya thompson
I had the most amazing experience with my best friend Natalie she been more than amazing. Prime has the most outstanding customer service in the world. If you are looking for a storage I highly recommend Prime Storage!!
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January 2024 by NICHOLE Fillion
They have been the best ! They have made our transition very easy.
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January 2024 by Rochelle Ward
Superb team to work with understanding and patient and accommodating. Who can ask for anything more!
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December 2023 by Brenda Whitaker
I felt very safe with my belongings being there. Everyone was so friendly and caring. It’s the only place I will store my stuff. Awesome place, Awesome people.
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November 2023 by Kim Torgerson
The staff is always very polite and friendly.
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November 2023 by Cole Shelley
Prime storage is amazing the price is great and the staff inside are all awesome wholesome people that are willing to help and answer any questions great people amazing place can not beat it!
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October 2023 by Sylvia Russell
Everything was great except had to get an access code for the gate. Called and told them I was on the way. Got there and no one was there. Called and got a code tried it and it worked. Then 5 days later went back and it didn’t work again. So had to call and on the 3 time I called someone answered. They did something and it worked again. So I just hope it doesn’t happen again.
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October 2023 by Lesley
The workers are amazing great customer service I’ll give them 10 stars ?
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September 2023 by Brad Creeks
Have a storage unit with them for 2 years rates kept going up and then at the end the day my bill was due I moved out and they charged me for a whole month rent without me even being in it free money for them I guess
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August 2023 by Ricky Damron
Easy process with a great staff. Very clean facilities.
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June 2023 by Anthony Harris
Everyone I dealt with was very helpful and professional. I would highly recommend Prime Storage for all your storage needs. I have dealt with both Crestview locations and am extremely pleased.
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June 2023 by Angel Wagner
Door frame has a gap between concrete using a furniture dolly is a mission, whenever i went to take stuff out one of the gates was not operating. i was a year there and all that happen was they kept raising the price of the unit . They don't even prorate if you move out early. Paid $212 +/- for three days of use. UNIT WAS C21 AND UNDER D. MARTIN
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May 2023 by Scott Porter
Casey, the Property Manager makes a Very Good impression. She is polite. kind and respectful. She insures the property is neat and clean she has the customers best-interest in mind.The property is in a great location just off of I-10 and next to numerous retail and restaurants, etc. Entering/Exiting is easy because it's Not on Busy Road (1/2 block off of rt. 85).
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May 2023 by Jeff Lakey
After doing price comparisons with other storage places in the area for quite some time, I rented a covered outdoor space - which is one of the more pricey options this Hospital Drive location offers. Within 4 months, they went up on my price by nearly 13%. I had to call 2 different times over a 7 month period to request my rate be extended since it was too hard to move my item to another company due to its' size and my location. After around 9 months, the rate I agreed upon (price that was advertised online - after 1st month deal) was no longer obtainable and they were now requesting nearly 19% more than I had originally agreed upon. I would have have never wasted time with this company if I would have known they would change pricing on me, so soon, and by so much. It's a lot of work moving/securing items and then having to beg for extensions I feel like their month-to-month lease is not in the customers favor because it allows them to change prices very frequently. The inflation excuse just didn't work me.
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April 2023 by Scott B
The staff are very kind and friendly. Highly recommend this facility as it is very clean, accessible and secure.
