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January 2024 by Jody Ward
Great customer helpful, informative, friendly and knowledgeable of all products. pm shift
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September 2023 by Shameka Hutchinson (Meka)
Great service
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August 2023 by Kenneth Wayne
Misslead by advertisements
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July 2023 by Michael Barrow
Kyle and Victoria helped me port my number over to Metro and I got the iPhone 11 deal. Excellent customer service and support thank you.
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February 2023 by Russell Cales
They were not open, and the door said 9 a.m., and we set in our car to 10:20 am. I even talked to the business next door, and they said 9 or 10 am
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December 2022 by Amanda Smith
I'm definitely switching back to metro in Crestview the service was a blast and very respectful and very helpful as well the ladies made u feel comfortable and explained how and what to expect thoes young ladies most definitely need a RAISE they highly earned in my opinion my friends and family and whoever I would listen I'm speaking about my experience with metro I'm Crestview
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December 2022 by Pattie Pyne
Good phone service.
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October 2022 by Phillip King
Best no control phone carrier hands down. Unbelievable service but the associates they generally have in the store have an attitude problem. Only the white girls working there though
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September 2022 by Bobby Totman
I love this phone company been with them for a bit never had a problem
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September 2022 by Angel Szturmay
They were of great help GO METRO
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August 2022 by Bobby Johnson
Everytime I go in there the reps are so pleasant and helpful.great shopping experience with knowledgeable people
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October 2021 by Peggy Cumbie
In-N-Out got my phone with minutes no problem very nice customer service!
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October 2021 by Samantha Lemay
In store customer service has gotten much better over the last year. The associates are knowledgeable, patient and so very helpful. I think the store would be much busier if there was a bigger selection of older model phones, but is pretty well stocked as is.
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July 2021 by Lavenderflowers Fall
Absolutely abysmal.I recently lost a $50 phone I've had for about a year or so and took it as an opportunity to get a new phone.MetroPCS has always been very good it's very affordable with excellent service...Enter corporate sellout 2021:I don't know what's happened in the last year or so but this phone worked beautifully for about a day and as soon as I get home and stopped working I called three different agents and one gets it working guess what they're basically all the same person.We'll finally I get the phone where it's manageable and then it stops working again after a fun day of Pokemon go fest.I proceeded to call cut - the - same - cloth yukkos again and bada bing bada boom they absolutely fail on every levelI taken it twice to the store and got a very unsympathetic blank face young lass basically couldn't do anything including alter her expression our offer sympathetic tone after I basically was extremely nice about the situation but they're pretty much all like that at that store under 20-somethings with no world experience whatsoeverDo yourself a favor and find someone else T-Mobile has ruined it like a TNT ruin DirecTV
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July 2021 by Sallie Bender
I thought I would like the company but I have change my mind after this month I will be finding me another cell phone company.