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May 2024 by Ginny Kindley
Staff was great!
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May 2024 by Austin French
Great place to take your pets and get them looking their best the staff is friendly and easy to work with.
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May 2024 by ESTEBAN Santiago
Very caring and professional ... Sure will take my pet again... My thanks...
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May 2024 by Marlanea Norviel
I brought my Shih Tzu in for a grooming. This is how he was left. If they cannot handle a small dog with long hair, they should say so. The “groomer” would not even bathe him after she left him like this. This boy is not aggressive and doesn’t bite. The cut she attempted with the clippers is horrible and all over the place. Do yourself and your dog a favor, do not book an appointment with them. My daughter is a local vet tech and she will make sure to let everyone know not to take their dogs to Petsense.
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May 2024 by leo dunn
Not a review but an apology to the sweet person that took my phone call i did not mean to hang up so abruptly i am so sorry<\3
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May 2024 by Don Hagler
I called Petsense this morning to verify location and ascertain when I could get our toy poodle groomed. A young lady told me they were not busy at the moment. I told her we would be right down she said ok . When we get there, I'm pretty sure it was the same girl , tells us that they couldn't get to us today and I would have to make an appointment. When I told her / them of our conversation 30 minutes prior she denied talking to me . There was only the receptionist and 2 groomers there . They all denied speaking to me . I know I was in the right place because the girl gave me directions. Not sure if I will ever try to use them in the future. I don't like to be lied to .
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May 2024 by Linda Hilton
Too expensive
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April 2024 by Brittany Brenneman
Great grooming
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March 2024 by mark lee
Great staff very friendly and knowledgeable.
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February 2024 by Maria Como
I took my dog to be groomed at Petsense yesterday in Crestview. I have an eight month old German Shepherd puppy. All the groomers that work there are pretty nice, but they were not able to handle my dog as he was too much for them. The groomer was not able to complete a full service. There was a discrepancy with the payment.. The manager that works there. Her name is Carly she is young girl with attitude 13-year-old?. The way she speaks to other staff members is absolutely offensive. I waited almost 30 minutes for my payment to be fixed . The other lady that works there Helen was really nice woman very helpful. She her best to try help me. Carly reason for bad service ‘ we are short staffed . Sorry Carly this is a lame excuse for your poor service and obnoxious behavior. Best staff member of the day is Helen!
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February 2024 by Tyeshia Pegram
1/22/24 - First time at this location and I came to find a new dog leash. I walked around and they have a few pets. They have a grooming section. Make an appointment. Location is stocked and had what people needed. The staff were very helpful. Clean and didn't smell ? at all. I highly recommend.
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February 2024 by Bradley Hibbard
Friendly staff, they always have what I need and for every 10 bags of food I buy, I get one free.
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February 2024 by Mike Egan
Got se snails, good service
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February 2024 by Keisy Capote
I love this store. Great selection of specialty dog/cat food and some good quality toys. I'm always greeted as I walk through the door and employees are helpful when they see you looking around the isles
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January 2024 by Mark Wong
The clerk there was very helpful in helping me get some dog food for my pet with a sensitive stomach.
