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April 2024 by Tina Strube
Friendly service
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February 2024 by Rhonda W
Not only are they cheaper than the huge "home" supply company in CR, but they had the plumbing parts that the big store and the local plumbing supply store did not carry... andnit was 1/4 of the price. GREAT customer service and selection!!AND did you know that Ace backs their Ace Brand products with a Lifetime warranty? I didn't until today when I had to return something. No questions asked... they just gave me a new one. I will ALWAYS go to Ace for any home and garden supplies from now on. ❤️
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December 2023 by Daniel Poole
They wouldn't fill a propane tank for me because they were closing in 20 minutes. Your still open so fill it, it takes five minutes
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August 2023 by Manuel Rodriguez
Stop there looking for a cotter pin the young lady at the cash register point it me in the right direction right away, after coming back with two of them she told me it would be a total of .55 cents i proceeded to pay with a five dollar bill she than took 55 cents out her purse ? and told me to consider it southern hospitality. I was totally suppressed by her kind action. Thanks to the management for having such valuable employee.?
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June 2023 by Jeff Kimball
This is a dual review, so read entire review. Came to store to make a large purchase for a website item. A NICE young lady was called from the back to handle my special request. While i dont recall her name im sure it can be searched by the item #7368384 Suncast Shed. She came up and escorted us the paint kiosk to complete the order.....in steps in older man with longer gray hair. As the gal begins to check us out he interupts the entire transaction to say "they were not the next customer (meaning us)". He referred to a man who came to make a key. We had been in the store for 10 min waiting to place the order. The key guy came in while we were waiting up front for the senior cashier to assist us.The cashier politely excused herself to tend to the man to make his key. She came back shortly and appologized for the inconvenience. She finished our order and we give her 10 stars for the professional service!!The gray haired order man should be reprimanded. He was unprofessional and really needed to mind his own business PERIOD! He had no clue to what was happening as he was outside working on the LP gas terminal. He undermined the senior cashier and was simply unprofessional.We are new to the area and really liked the store and the service we received, with exception of Mr. Nunya Business Guy!
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May 2023 by David Franklin
Excellent service - fantastic, helpful staff
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April 2023 by Kimberly Young
The manager of the store went above and beyond to help me find the correct parts and even install them. She is amazing! Best customer service I've ever encountered.
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March 2023 by Mickey Matarazzo
Always helpful and the store is always stocked and clean!! I will be back!
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August 2022 by ariel bruns
Absolute poor customer service. The manager and employees were incredibly rude. Unfortunately I will not be back with my business
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April 2022 by Alex Salsbery
Ace is always on top of their game. They are very helpful, and they often carry things that the big box stores don't.
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December 2021 by Michael Mihalec
Terrible customer service and interaction.Purchased some screening material and tried to return it the next day. First told by the woman at the cash register we can’t take that back. Called the manager young man named Michael came over and said no can’t take that back. I asked why he changed his mind and said well we can take the aluminum channels but not the other parts. I asked why again he said I should’ve been told they’re not returnable. I said I was never told that . He said well you should’ve been and that’s the end of it he walked away in a huff then called someone on the walkie-talkie and asked me to leave the store. I took the parts drove to Ace hardware and Homosassa the people were very friendly and excepted all of the returnsProbably in everyone’s best interest if Michael finds himself another job where he doesn’t have to interact with the public. He doesn’t have the personality for it
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November 2021 by Margaret T
This place is wonderful! The employees are super friendly and helpful. The prices are reasonable and they always have what I am looking for.
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September 2021 by Joe Canova
Super friendly and helpful staff. The store is well organized, stocked and SUPER CLEAN!!! They have pavers, mulch, grills, power equipment and about anything else you might need.
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April 2021 by Joani Barry
Shout out to store manager Amber and staff for all their endurance and hard work!
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December 2020 by Al Chadwick
Went there today for the first time by chance as I was driving buy. There prices were great and customer service was second to none. I stumbled upon this ace after leaving the ace in inverness. Which was disappointing because there price were ridiculously high and customer service was terrible
