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October 2023 by Ryan Simmons
I came into the Crystal River branch this morning with a complicated situation and a very lovely lady named Brittany helped me sort it out in a short time. Thank you so much guys. . . Cheers
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August 2023 by Judy Wells, Broker WELLS Real Estate
Lovina & Wei Wei are both wonderful! Every time I have needed something these 2 ladies are always helpful, efficient & very knowledgeable.
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March 2023 by DONALD CHESLER
Discontinued drive thru.
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October 2022 by lilly MCcarthy
Lovina Hancock was very nice and explained everything when working with me to open my account. I am very happy with the service.
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September 2022 by John Herndon
I dread having to use this branch, so slow smh...
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August 2022 by ileana serra
Excellent Staff, customer service goes out of their way to help customers. Thanks
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August 2022 by Nereida Taboada
Wonderful staff. Always helpful and courteous
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August 2022 by Dustin Trenary
Terrible customer service, multiple people were disrespectful
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July 2022 by J G
Zero stars. Awful bank. Every branch. Slow, under staffed, and as usual they refuse to answer the phone. This bank should be shut down for fraud.
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November 2021 by Alex Shreve
Bank wouldn't even exchange dollar and coins if your not a member. Sad day for out of state truckers
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August 2021 by Wendy King
Horrible location the manager and employees are beyond rude I actually went to withdraw money from my account and they wanted to know why I wanted it that’s not there business at all it’s my money. They refused to give me my own money out of my account what is going on with this I’ve never on my life seen anything like this
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April 2021 by Joseph Dethlefd
I have bean banking with this bank for 8 years and lately they have bean holding all paper checks my pay roll checks and then put a 10 day hold on a certified check that's not including weekend days also the check is from a multi-million dollar company I have talked to 4 other backs and they all told me the same thing I'm dune I've called and called and all the bank of america ppl say the same s stuff over and over again on the 31st I'm closing my account and going elsewhere completely disappointed
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April 2021 by Mike Emerson
Good ATM
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March 2021 by Shelby McFarland
Waited 30 minutes and no one said anything to me.
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January 2021 by S B
Terrible bank.
