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October 2023 by Mary C Schlumberger
Customer service is primary. We feel appreciated every time we are there, whether drive thru or in office. Kudos Cap City!!
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April 2023 by Alberto Polato
Horrible customer service. Terrible and ineffective communication.
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August 2021 by Nena Osorio
Only bank that would even open an account with us when we moved here in 2013. Have been with them ever since and opened several more accounts for other family members in our house. Always greeted with a smile from everyone. Drive thru is always quick and efficient. Will probably stick with them for the long haul.
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June 2021 by Judy Ferguson
Always friendly and good service
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April 2021 by Charles Durr
Happy Friday!! Marsha sines ???that's how she has me skipping out of the office.such a wonderful spirit nice and informative she's the best I'm grateful for her and she's a asset to your company and deserves a bonus because she really made me feel safe and just like family ?
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July 2020 by Kyle Buske
The bank tellers here always are nice, polite and informative. My experience is always great when i walk in. I sometimes have some extra requests. They willingly go above and beyond to take care of every little detail. Great home town bank.
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March 2020 by Tommy Thomas
Very good people
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September 2019 by Chad Halleen
I Love Capital City Bank. I use them for all My business and personal banking. I highly recommend them!!
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May 2019 by Missy B
I think its VERY innapropriate for tellers to ask customers about thier paycheck. My husband was asked "what do you do for a living? Is this all you get paid? Do you work part time or full time?" Bank tellers need to learn some etiquette and manners. You don't ask strangers about thier personal finances! How rude!
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October 2018 by Christian. St. John
I'd rate y'all 0 stars, just because y'all didn't treat me like a customer. I walk in looking for my grandmother I had dropped off there, first time I ever walked in there everyone behind the counter looked at me and all were talking low, saying he seems suspicious, as I continue to walk up they keep saying I look suspicious, i will never return, I wasn't even treated like a customer, i was so ashamed of the staff, shame on all of you.
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July 2018 by Scott Digital
Good bank but very low tech so I'm moving on. I've had to pay useless fees due to lack of timely notifications. Great bank for low tech customers. Really happy with Wells Fargo
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November 2017 by Robin Clifford
Friendly, courteous, & professional.
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August 2017 by Bryan O
Great small town feeling bank where they know you by name and don't kill you with fees. Their absolutely free checking is truly free with no catch. Deposits are credited on time every time, and they don't play games with your money.
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March 2017 by Pauline Brinkerhoff
Wonderful bank all the people are wonderful love banking here
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June 2015 by mikel cochran
Worst bank on the planet I recommend the bank in citrus springs less snobby and willing to with you without looking down on you.
