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November 2023 by Google user
Great place to buy your next car or truck also check out the certified car and trucks no pressure great service great sales staff great customer service must stop in to check out the inventory also if you’re credit is a little down they can help the finance department is awesome very creative and eager to help
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September 2023 by Tom M.
From 1st contact to delivery this dealership was the best I ever had. Russ contacted me with info on the car I was interested in. For one of the owners to say hello means everything to me. Gordon in sales went above and beyond to make this happen. And Randy in finance was like a long time friend. I don't plan on buying another car for a long time but if I did the hour drive is worth it.
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July 2023 by Michael S.
I responded to an online ad featuring a used car offered by Eagle Buick. I immediately was barraged with canned emails, 3-4 per day, none answering my questions about the vehicle. After several days of these continuing and often repititious emails, I asked to be removed from their mailing list. The emails continued even after talking to a phone receptionist. Thought I was finally done with Eagle, but today received another general email. DO NOT GIVE THIS COMPANY ANY PERSONAL INFORMATION. They will inundate you with canned emails.
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May 2023 by Mark D.
I am in the process of selling my used car, a mini Cooper... This dealership gave me an offer over the Internet. When I got there, they inspected the car drove the car said they were going to contact a couple of wholesalers and get back to me at 4 o'clock later that day, so I had an appointment with them at 11 spent over 2 1/2 hours with them and then was waiting till four to get their firm bid price. They never gave it to me., so I contacted the first sales person via email and have never heard back from her. I contacted the salesman that was helping me via text and left messages at the office. He contacted me back apologized said it was all his fault, so I asked him well what is the price? And when can I come pick up a check and then I never heard back from him. And when can I come pick up a check and then I never heard back from him.The owner of the company sends a standard email out to everybody that comes into their show room to see if they were satisfied, I explained all of this to him in a very long email, telling him how dissatisfied I was, and how unprofessional everybody was and I won't bother going through all the horrible details. He has never gotten back to me either. It is now been three days I would not sell this person. My car will buy a car from them or take my car there for service or even talk to them at this point I don't think because they are the poorest dealership I've ever been to in my life and I'm 63 years old. How dare they waste my time bait and switch, and then don't even reply back when they're contacted... What poor business practices, please stay away from them they are not honorable.how dare they waste my time bait and switch, and then don't even reply back when they're contacted... What poor business practices please stay away from them they are not honorable.Sincerely, Mark.
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April 2023 by Peace D.
all across the transaction was fraud and dishonesty in the sales department, finance department, and management. blatant lies about the price for used vehicle ,where the used vehicle came fromand about the dealership history.I am a single elder woman, and I was taken advantage of by this dealership in every department.all the while they are smiling and reassuring me that they are treating me right. Could not be further from the truth!Please don't go there if you don't know much about vehicles or are gullible to being treated nice and then a Jekkel n Hyde evil person shows their face if you don't do exactly what they want you to do.Owned by a woman, but the management is owning her and ruining her late husbands good reputation.The men that work there are polished crooks in a good old boy Christian kind of way.if you go there, don't believe a word they say unless it's in writing and you understand the fine print and will take the time to read it.
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February 2023 by David W.
Started with an internet contact, moved to a phone call with a sales person, moved to a visit and then a call back to the sales person the next day to close the deal.The process was great..........the internet contact, the sales person, the general manager were all professional and friendly. No stereotype "used car salesmen" experience.I have already recommended Eagle Buick GMC to others.
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November 2022 by Linda O.
I spent a good two weeks car-shopping in the Tampa area, and it was definitely worth the trip up to Homosassa Springs to Eagle Buick. Having lived outside the US for two decades, I was overwhelmed by sticker shock and frustrated with my search for a solid car at the right price. The team members I dealt with at Eagle Buick GMC were lovely and I appreciated the no-BS, no-games, no-nonsense approach. I also feel that the pricing and selection was better than other Buick dealers I visited. Thanks to Lonnie, Gene, Gordon and Robby who showed me genuine southern hospitality and excellent customer service. As well as the follow up from the lovey gal who made sure I was familiar with the Buick App today. I would highly recommend this dealership and feel extremely comfortable with my choice of the Buick Envision ST. Heed the Consumer Reports ratings on this mid-size SUV and ignore the others who think that it's not luxurious enough. More importantly, it's RELIABLE, and I will be dealing with a solid, extremely well-run dealership.
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July 2022 by Linda Disney
Great customer service
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April 2022 by Perry Jones
Eagle Buick and it's staff are all great folks. my salesman Mark Ester, has been there for us every time, from the purchase of our vehicles to getting them serviced. No matter how small the detail, Mark, the service department, and management are always eager to make it happen and go above and beyond to make sure we are satisfied and happy customers. I definitely recommend this dealer. If you want a great buying experience and continue with great relations, check out Eagle Buick of Homosassa, Florida.
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February 2022 by Cj Lamb
They were very professional. All the sales and loan personnel were very upbeat and Happy to help me at every turn. I usually hate car shopping but this was easy. Only recommendation would be to have this area where we type would be large enough to see several lines where we type. Thanks to all the guys that helped me!
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February 2022 by Carole Chantale Daniels
Absolutely love my Buick Regal.....would definitely continue dealing with such great staff. Lonnie and J.P. Will answer and help you in any way they can.. great people !
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November 2021 by Ronald Wilkins
Price, effort finding vehicle, taking care of options I wanted and friendliest of sales agent.
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November 2021 by Paul Harvey
Good service and friendly staff.
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November 2021 by Pat Shirley Jordan
Very friendly staff.
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September 2021 by Deborah M.
Shields and Reggie are awesome! Awesome customer service!!! If you are looking for a vehicle, I highly recommend these two guys!
