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March 2024 by Rishel Smith
Car smells marijuana also, they didn’t come to the collision center per scheduled appointment and my husband had to drive to their location to pick up the car. he waited almost an hour.
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February 2024 by Robin Cantrell
Loved the car
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December 2023 by Sam Samyoed
Great people to deal with. Only people I rent from. Always satisfied with vehicles and service.
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December 2023 by Jake Balinger
Just returned my rental in Monday, everyone I dealt with was top notch! They make it easy and quick during the rental and return. The car (Jetta ) was clean and did great on the trip. I'll be back soon
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November 2023 by Daniel Marks
Did a reservation so I could go to work, when I got there, computer was down, 2ppl working and a line out the door. Late for work. Car had no ww fluid and low tire lite on. Come on u can do better.
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October 2023 by Daniel Forehand
Checked me in and drove me home all in 25 minutes.Confirmed I could rent in reverse about a month out even though it will peak season.Very courteous staff.
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October 2023 by kzmmlp
The entire experience about renting our vehicle was wonderful. The staff was very friendly and helpful. The vehicle was clean and comfortable. We always use Enterprise, whenever we travel.
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September 2023 by Fredy Zoque
Well the manager went above and beyond the call of duty to help me get a rental when my car was totaled, I will definitely be renting cars there in the future. Great service, friendly staff and my rental was pristine.
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August 2023 by Jim Fike
Worst car rental experience I've ever endured in the last 30 years. There was delay after delay after picking us up 40 minutes late from the time they were supposed to. Then after patiently waiting 2 and a 1/2 hours to rent a car the upcharged us so bad so maliciously and so Absurdly That we decided not to rent the car because we couldn't trust them at all We were afraid that they were gonna try to double the up charjust in falsehoods upon returning the car. I Walked 3 miles home to avoid enterprise car rental. We were going to Wesley Chapel to pick up a new car and had to cancel the trip. Our daughter was devastated... The most dishonest disingenuous unprofessional experience I ever saw oh and I know how bad the car rental places are. Brazen is an understatement outright theft, deception and criminals is what they really are
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August 2023 by James Rooney
employees were very helpful SUV ran great good gas millagewould always go there for car rental
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July 2023 by Keri Olsen
Friendliest staff and very professional. Worked with me while I was dealing with insurance and car repair. They made pick up and drop off very quick and easy.
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July 2023 by Laurie Steinke
I needed a rental because my car went into the shop. I found out my car probably wasn't going to ready in the time I rented the car. I called up to ask for additional time. No problem! Turns out my car ended up ready and I was able to turn the rental back in during original time frame. Again no issues. Friendly staff on rental and return. I would most certainly rent again from them!
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July 2023 by Monique B.
I usually have a great experience at the enterprise locations, but crystal river beat my expectations. They went above and beyond. Everyone there was nice. From beginning to end. Gina is absolutely amazing! She's knowledgeable, kind, and full of good spirit. She brings life to that place. Donte was great! Good conversation and really nice guy. No hidden fees and very smooth process. Car didn't smell like smoke or in need of an oil change. Very clean. It was hassle free and they will be my goto for my next rental. I hope they receive recognition!
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July 2023 by Danger Russ
Exceptional car rental every associate and employee I came into contact with were both friendly and professional. I also was upgraded 2023 Highlander it was fun to drive.Thank you EnterpriseHighly recommended
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May 2023 by Angel Capobianco
Hi, Gina (the manager) is very personable, she helped me work through multiple insurance problems. Thank you!