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November 2023 by Nancy R.
Had to buy 4 appliances after your homes in Crystal River flooded. Stove came with a dent. Day before Thanksgiving. Been trying to get help. Now saying I waited to long. Buyer beware. Taking advantage of the elderly with flooded homes .
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July 2023 by Michael C.
Military discount shall not apply today. I only spent 6000 $, one would think they say they care but not in the case of a flooring job. Thanks for being an American.
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April 2023 by Mike Emerson
They have a lot of plants and flowers.
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March 2023 by Harry B.
My Wife and I purchased a Stove and an above stove Microwave. It was to be delivered on the 28th. We were told to have our Microwave & stove removed before they got there. We paid a local handy man to remove them the night before they were supposed to be delivered. On Delivery day we were called to be told that their truck was too large too come down our street. Noto Court. and that it could be delivered on a smaller truck 2 days later. I told them that we needed our stove that night so we could eat. That was the best that they could do. I then called the Crystal River store and was told they had no control over delivery. I told the manager that I was 75 an unable to get out. She said it was not her fault that it could not be delivered .
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August 2022 by Mary K.
Unlike the competition, the employees here are always helpful and friendly. There's always someone around to ask if you need help. Good prices, and friendly people make for a good combination. Of course all businesses are going to have that one employee or employees that are not very friendly, but for the most part everyone seems to enjoy their job here.
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June 2022 by Debby P.
Very helpful older gentleman when I was in the appliance department close to closing time. Told him we were going to order online and he gave us information we would not have known if he hadn't given us the information. I find most employees are very knowledgeable!
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May 2022 by Matthew Ciszewski
Nice selection and good service ????????❤️?❤️?❤️???????????????❤️?❤️??
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May 2022 by Angela A.
ZERO stars would be more accurate. I purchased over $2500 in tile by the pallet. I attempted to return six individual boxes today (unused extra tiles). The store gave some ridiculous story about how they couldn't refund the purchase because it wasn't a full crate. I guess they don't know how to do division. They are currently selling these same tiles on the shelf. This is not the first time I've experienced an issue with Home Depot. Do yourself a favor, go to Lowes and get better customer service. Home Depot does not care how much money you spend (I've spent thousands). They still treat you like they can afford to do bad business. One day, people will wake up and realize what a poor business model they have.
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May 2022 by Donna F.
I wish zero stars were available. I ordered a refrigerator two weeks ago. Delivery guys forgot to bring whatever they needed to move refrigerator upstairs, so they left the refrigerator and said they'd be back. A week later two new guys showed up and said it was 400lbs and they couldn't move it and left. Corporate office said it was our local Crystal River Home Depot issue and local Crystal River Home Depot said it was a corporate office issue, because we ordered it online. Back and forth for several days, their final answer was "I'm sorry you need to hire a moving company". They literally left us hanging with the new refrigerator in our garage not hooked up...Really is no good to me there! Worst service ever.
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May 2022 by Marta W.
every time i visit home depot i am provided with excellent customer service every time in every department by everyone
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October 2021 by Brad Middleton
Just walked out on a $2500 plus order. Thanks To Heidi in appliances I will never spend another penny in that Home Depot. I have spent $50,000 plus there in the last 6 months. I wish I could return it all
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September 2021 by Allen N Caroline Parker
I want to say thanks for the service I get from the guy in the contractors loading area. He always helps me load, i dont even have to ask. A huge thumbs up to the very big black man, He reminds me of Ving Rhames the actor. This guy goes out of his way to help me in the store many times. Dont loose these two guys, These two like to work. Not like Lowes. Im in Lowes 2/3 times a day and in the 15 years Ive been spending my customers money I have never been helped in side or helped in the loading zone. And waiting in a single check out line for (on average) 30/40 minutes. I wish I worked more on this side of the county. Thanks again.
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September 2021 by A D.
You know...this store in Crystal River, had only 2 Hybrid Tea Rose Bushes and a couple of Drift Roses for sale. At this time of year- -they should be well stocked!! Get with it...!!!
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September 2021 by followthefez
Bought around $400 in plants today, four total carts. Carl was the associate doing the check out, he was very pleasant to deal with and was very careful with all our plants
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September 2021 by Keith Kent
Excellent, very pleased with all the employees.
