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“Update: my experience the last few times has been so much better. I picked up a bunch of clothes today and all looked perfect. Businesses can’t always get everything 100% perfect. It’s the way they treat you when something goes wrong that separates decent from great customer service. Thank you!
I have been a customer for 8 years, but my last two orders were sloppy and unwearable. I had them redo a bunch of shirts that came back in good shape after the redo, but the new ones I dipped off were as bad as the ones I hade to have redone. They clearly have an attention to detail issue with employees. I like the person working the Crystal River store very much and she is empathetic and committed to customer service, but the quality of work is just unacceptable. I’m only writing this review to get some management attention to the issue. I’ve been a loyal customer, but I’d go somewhere else if there were another option in Crystal River.”
“24 hour modern laundromat. Small load, extra wash, cold water $4.75. Pay by coin, credit card. Laundromat card. Dryers 25 cents for 5 min. Only needed 10min, good air flow. Place to sit during cycles. Thrift store close by. Plenty of parking. Nice place.”
“Every time I go it is very clean. Smells cleans. Ms. Robin is always keeping this place clean. Very kind to my daughter and I every time we go. This is our favorite spin city. And always glad to see Ms. Robin here.”
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“The place was clean and organized, and I'm grateful to the woman in charge of the laundromat who helped me today with some questions I had about a washing machine! Very kind and respectful!”