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November 2023 by Andrew Lewis
Bought a radiator from them less than a week ago, which was apparently pulled out of a car with only 59,800 or so miles but now it’s leaking worse than my last radiator and my car has double the mileage.
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November 2023 by Jon Fagan
They put a motor in my jeep in 4 days. The cost was hundreds lower than the initial quote.
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November 2023 by Tryn Solace
Very nice people. Quick and good quality work on my car. Also their prices are amazing especially since normally auto repairs are extremely expensive. Highly recommend!
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September 2023 by Jeff Huffaker
I bought a drive shaft yesterday afternoon over the telephone. Great telephone customer service! It was ready for me when I walked in the door and the young lady insisted on carrying it out for me! Superb customer service! I installed the part and my truck is up and running! It was a first time experience with these folks! Thanks LKQ I know where to shop from now on!
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September 2023 by Meredith Reed
I have called so many times trying to find out about getting my car serviced and nobody answers. I left a message and nobody calls back. This is absolutely ridiculous.
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August 2023 by James Williams
My local mechanic place quoted me around $980.00 for right rear cv joint, LKQ did same job for $383.55 using their parts. On my 2011 Chevrolet Equinox. Very satisfied.Then they replaced the door blend actuator on my 2011Jeep Grand Cherokee for half price from previous quote.Very satisfied.
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August 2023 by Heather Forrest
Wow has this place gone down hill, particularly the management. Went in for an alternator which I was told would be ready in 15mins and not to bother ordering it ahead of time by phone. When I went in I was told it would be an hour, and to have to wait outside in the heat, they don’t have a waiting area according to the manager and was told not to return til it had been at least the hour. I could not turn my car off bc of my alternator being dead so had to leave it running the entire time as well. The Manager from start to finish was not professional and seemed to have a chip on her shoulder and made us jump through hoops just to get a part from them. She also waited to send the order through until break time hit, even though we were there well beforehand.
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August 2023 by Everardo Garcia
The rude lady at the front desk would not serve us because there was 15 mins untill closing( her words). We called and confirmed you guys had a spare tire in stock but refused service to us when we came in! We have a stranded vehicle on a Friday afternoon and we waisted time traveling to your location to be denied service! It’s 5pm and now all the tire shops in this area are closed thank you for the inconvenience and subpar customer service!
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June 2023 by Melissa Lawrence
I don't know the name of the woman with the partially bad blonde hair working at the parts desk is extremely rude not just to me but rude to multiple customers.I was supposed to have my tire in an hour they did not fulfill that time frame.
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June 2023 by jerry mc
Called at 12:30 and was looking for parts and got hung up on after waiting the duration of holding then called again went the duration holding then idk woman or man asked for my number then hangs up no explanation. Won't be back here I restore vehicles and last time here.
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May 2023 by Michael Novich
Does not honor what they say they will pay you in interview. If you choose to work for this shady company, make sure you get a signed offer letter than clearly details your compensation. Management is emotional and verbally abusive to the point they will apologize to you because they know they are wrong. Apology is nice, however respect and professionalism should come first.
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May 2023 by Michael Novich
If you decide to work for LKQ please get an offer letter from them detailing compensation as they will pay you less than agreed upon. Management is verbally abusive to the point they feel the need to apologize to their staff. Toxic culture. Many employees have quit over the years due to hostile work environment...
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April 2023 by Daphne McGuire
I bought a starter and battery. The battery couldn't hold charge so I went in an exchanged it for another battery. I saved a bunch of money on the starter. They take a little longer to get your parts but it's worth the wait I'm the money you save.
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April 2023 by Lance E
You need parts LKQ has parts. Pick n pull or off one their many racks full of everything you could ask for on parts on cars 15yrs or newer
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April 2023 by Brett Yakovitz
I have a 2013 Mini Cooper. The computer went bad in it and the dealership wanted over $2,000 to replace it. When I got a hold of John at LKQ he quoted me a price of a third of the cost that the dealership had quoted me. Needless to say, I was skeptical at first, but John kept me informed of what was going on with my car and I could not be happier with the way it runs. Thanks John, you and your staff did a wonderful job in getting my car up and running again
