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March 2024 by Trish Baker
I wouldnt recommened this bank. I stopped recommending them months ago. If you dont want a hold placed on your checks for 6 days to 2 weeks don't bank here.! have banked her for years. Everytime I deposit a check teller tells me 3 days then when I call customer service I find out that hold is longer than teller told me. 6 days to 2 weeks for checks to clear. They don't care that your bills need paid they won't release the hold. Td bank will tell you every excuse as to why there's a hold and amount of checks have nothing to do with it. They try to blame it on other bank but that's not true either exspecially when the other bank was notified by payee. This bank has gone downhill. I will be closing BOTH of my accounts as soon as checks clear. If my incoming checks bounce before check is cleared I will be notifying my attorney as well.
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March 2024 by Thomas Perry
I visited the Crystal River branch yesterday to get help to get connected to the TD website I spoke with Lillian a branch associate she was so patient and very verst on how to connect she worked with us for 45 minutes.I appreciate all the help she gave us and we are connected many thanks Lillian
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January 2024 by Debby P
I love this bank, I wish there were more of them near me. They have a drive thru ATM and drive up window open during business hours. The employees are super friendly and helpful. This location is very easy to get to.
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January 2024 by Evan Proach
Lillian, Taina, Crystal, and Kayla all watched me sit at a desk with no help for thirty minutes today when I walked into the bank to verify my photo ID for a credit card application. Something that should've taken thirty seconds took thirty minutes until I finally had to leave without being able to be helped and prove my identity. When I originally came in I was told to go to the desk and wait for someone to help me shortly.The following girls names I listed were all giggling, laughing, and walking around the bank and popping in and out of their front room by the windows behind the counter while I sat for over thirty minutes unhelped.Worst TD bank I've ever been to.I've managed and and Owned a relational customer service business for awhile now. Crack down on the manager or all of them and get someone else in there who knows customer service.
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November 2023 by SUE KUZEL
Drive thru is horrible. Wait forever. Response "we're short staffed" oneTeller for all.
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September 2023 by Debbie Lavoie
She was so awesome personality counts
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April 2023 by Beth Mobley
We have been going to crystal river Bank for 6 years and feel welcome every time we go in
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April 2023 by marta wagner
I REALLY MISS MRS ANGELA BIG LOST FOR THE CRYSTAL RIVER BRANCH
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February 2023 by Susan Taft
TD Bank is definitely the most convenient bank!!Crystal (Chris) Cortwright is extremely positive, patient, and always there for me!Thank you, Crystal for all ur help!!
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October 2022 by Patricia Baker
If you are coming here for papers to be notarized please go somewhere else. I waited 30 minutes and then was told it will be even longer. One person does notary here. Very slow. I even bank here and have for years. Used to be easy and fast now they just take there time and don't seem to care. Very disappointing!!!
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April 2022 by david hart
Being very helpful along with a cheerful attitude not necessarily common in the banking world sort of sets this TD branch a step above the norm. Highly recommended.
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April 2021 by Charls Trickel
Great for bank robbers. Front doors unlocked and require a mask for entry. We live in the dumbest part of human history.
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July 2019 by Bernadette Cieslak
I can't say enough about how great this bank is. I have several accounts with TD Ameritrade and needed something printed and notarized. I was on vacation and called Ken at the TD bank in Crystal River. He explained that they are not really part of TD Ameritrade but he was more than happy to help. When we arrived Catrina, the bank manager was more than accommodating to our needs. She went out of her way to make sure everything we needed was done. True southern hospitality.
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December 2016 by Mark Therrell
No hours open or closed.