-
February 2024 by Thomas Perry
I visited the Crystal River branch yesterday to get help to get connected to the TD website I spoke with Lillian a branch associate she was so patient and very verst on how to connect she worked with us for 45 minutes.I appreciate all the help she gave us and we are connected many thanks Lillian
-
February 2024 by Debby P
I love this bank, I wish there were more of them near me. They have a drive thru ATM and drive up window open during business hours. The employees are super friendly and helpful. This location is very easy to get to.
-
January 2024 by Evan Proach
Lillian, Taina, Crystal, and Kayla all watched me sit at a desk with no help for thirty minutes today when I walked into the bank to verify my photo ID for a credit card application. Something that should've taken thirty seconds took thirty minutes until I finally had to leave without being able to be helped and prove my identity. When I originally came in I was told to go to the desk and wait for someone to help me shortly.The following girls names I listed were all giggling, laughing, and walking around the bank and popping in and out of their front room by the windows behind the counter while I sat for over thirty minutes unhelped.Worst TD bank I've ever been to.I've managed and and Owned a relational customer service business for awhile now. Crack down on the manager or all of them and get someone else in there who knows customer service.
-
October 2023 by SUE KUZEL
Drive thru is horrible. Wait forever. Response "we're short staffed" oneTeller for all.
-
August 2023 by Debbie Lavoie
She was so awesome personality counts
-
April 2023 by Beth Mobley
We have been going to crystal river Bank for 6 years and feel welcome every time we go in
-
April 2023 by marta wagner
I REALLY MISS MRS ANGELA BIG LOST FOR THE CRYSTAL RIVER BRANCH
-
February 2023 by Susan Taft
TD Bank is definitely the most convenient bank!!Crystal (Chris) Cortwright is extremely positive, patient, and always there for me!Thank you, Crystal for all ur help!!
-
September 2022 by Patricia Baker
If you are coming here for papers to be notarized please go somewhere else. I waited 30 minutes and then was told it will be even longer. One person does notary here. Very slow. I even bank here and have for years. Used to be easy and fast now they just take there time and don't seem to care. Very disappointing!!!
-
May 2022 by Keith Kent
Great service, really friendly tellers, and managers.
-
March 2022 by david hart
Being very helpful along with a cheerful attitude not necessarily common in the banking world sort of sets this TD branch a step above the norm. Highly recommended.
-
March 2021 by Charls Trickel
Great for bank robbers. Front doors unlocked and require a mask for entry. We live in the dumbest part of human history.
-
October 2020 by Daphne McGuire
The employees are friendly and appreciate your business.
-
August 2020 by Marian Schultz
One person for drive thru No inside service waiting over 15 minutes +Why don't they have inside service? By appt is BS.
-
January 2020 by Bill Osborne
I am saddened by some of the comments.I have had superb service from Angela Tipton, Ms. Close and others. As a Canadian I expected the same service as I received from TD Canada Trust.I have not been disappointed.I have found the attitude very customer oriented and positive