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April 2024 by Brian Cavanaugh
I worked with John and others at the shop who made my rental experience amazing! They went the extra mile to support me in the field with any issues and they make me feel like I was a priority and not just a number. Thanks for going above and beyond guys!
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March 2024 by James Sanders
Had what I needed. Friendly and professional.
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March 2024 by Mike Shank
We rented a UHaul 9 ft cargo van from True Value. The people were great to work with, very informative, and very helpful. I originally made the reservation but my wife had to pick up the rental while I was at work. They were very accommodating in the way they change the rental into her name to accommodate us. We had a bit of a snag trying to check the van back in on a Sunday when they were closed but I left a voicemail and they followed up first thing Monday morning assuring us that everything was taken care of and letting us know our final total. The van was great, the service was great, and the price was great. Thanks True Value!
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March 2024 by Hope Haag
We use True Value very often, and love working with them. They make our jobs so much easier by having quality products, friendly staff, and make the pick up/drop off experience very seamless.
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December 2023 by Tina Gordon
Rented a jack hammer twice and broke down both times and they were unwilling to compensate or help us out. I recommend Home Depot for Rentals. All new equipment and much friendlier staff
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October 2023 by Shawn Dougherty II
Great smiling and friendly staff. I was just laid off from work and unsure about spending too much on a stump grinder rental. They offered a 4 hour option that was very affordable. The equipment ran great and blew through the job (unlike the equipment at the inverness location). What a great experience throughout. I'm never going back to the Inverness store. The staff at Crystal River is definitely worth my loyalty.
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October 2023 by john gomez (Gomez Racing)
Very friendly and helpful. Highly recommended
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September 2023 by Micah Kilgore
Rented a piece of equipment that worked for a few minutes and broke. Things happen. Pam made it right with no hesitation. Will return next time we need equipment.
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August 2023 by JAMES MCNEILL
Rented tree trimming machine there biggest one, worked so well it cut the estimated time in half. Great place to rent from everything works perfect not like other places thanks
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August 2023 by Scott
Pam, Dave, Tobias, Buddy, Evelyn did an amazing job with helping me rent a 48 foot lift
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August 2023 by F1Bull -Yt
I could not be even more happier! Thank you for the excellent response and last min changes for my order. The delivery and set up was quick and fast. Also it was at a great price! I highly recommend True Value rental for any renting situation 10/10Thank you Dave, Buddy, Pam, Evelyn and Rio for your wonderful customer service and troubleshooting.
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June 2023 by John Longacre
Great service. In and out quickly.
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June 2023 by Velma Foster
Rented chainsaw to cut up a fallen tree..very reasonable price. Polite staff
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May 2023 by Daniel Miller
Worst experience I have ever had a t a retail location like this. Went to rent euipment already had paid and the guy who loads you up was in a bad mood. Didnt want to rent to us because it was close to end of day. He proceeded to get in my face after I questioned him about why he had a chip on his shoulder and the manager had to get between us. He cussed us and my wife and I said give us back our Money. The corporate office said sorry nothing they can do because they are individually owned. The owner was equally rude. Beware dont give them your hard earned money. There are better businesses out there.
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April 2023 by Chas Anderson
Good selection of rental equipment, reasonable prices, excellent service !
