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March 2024 by D. Young
My wife and I are loyal Senior Citizen shoppers and was totally disrespected by the Manager here at Cititrends, Southland Mall Cutler Ridge, FL. The posted store policy clearly states "merchandise can be returned without a receipt as long as the item can be identified as Cititrend's merchandise". The Manager on duty did not honor the posted store policy. She became rude, loud, embarrassing and belittling as "we" attempted to voice the store policy to her. She stated "she is the store policy"! We were appalled at such unbecoming, ignorant behavior!! I have posted her picture due to she was not wearing a name tag. Her degrading, poor customer service reflects the entire company's demeanor. I recommend TERMINATION, and additional training for the remaining personnel. Please respond; for we still haven't gotten our rightful refund!... See her face below ⬇️ Terrible Customer Service!!!
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October 2022 by Rosalyn Daniels
Just love this place
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September 2021 by Maria Salcedo
Excellent store good brands with good prices
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August 2021 by Stacey Davis Morris
They’ve got a kitten stuck in the ceiling howling and won’t allow anyone to get on a ladder to get it and apparently won’t do it themselves either ? Hoping for an update tomorrow as they’ve closed the store and left a starving baby animal in their ceiling
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March 2021 by devin roach
Best prices on clothing for the family.
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March 2021 by Maxine Hope
Always find what I'm looking for, don't go often but I'm satisfied when I shop there.
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June 2020 by Martina Henderson
Very Affordable Baby Clothes!
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March 2020 by Roger Jones
Was not there
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September 2019 by Elizabeth Ochoa
Most of the time, you find what you want at a lower price! Workers here also are helpful.
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August 2019 by Ant Johnson
Love this store great selections for affordable prices
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August 2019 by Cindy Lotmore
I absolutely love it. Not just the affordable price's but the young man that's always so customer friendly.
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August 2019 by Lisa Rodriguez
Fun shopping with great deals
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August 2019 by Joe Whittington
It was ok.
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July 2019 by adelvis chirivella
Small store. I don't like the clothes you'll find here but for the price is good.
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July 2019 by Carmen Foreman
Always great service
