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August 2023 by abraham s
Excellent service, reasonable prices. The counter salesperson was great and the salesman Vito was attentive and knowledgeable.
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June 2023 by Omaivi Marcano
I JUST EXPERIENCED A VERY UNPLEASANT MOMENT. I WENT TO BUY AT THIS PLACE AND ONE OF THE SELLERS (NAMED KEVIN) TREATED ME VERY BAD AND WANTED TO HUMILIATE ME. THE WORST WAS THAT HE BECAME ANNOYED BECAUSE HE HAD TO CHANGE THE INVOICE 3 TIMES BECAUSE HE MADE A MISTAKE AND GAVE ME THE WRONG INFORMATION ABOUT THE PRODUCTS AND AT ANY MOMENT HE MADE ME CHECK THE INVOICE TO VERIFY THAT THE ORDER WAS CORRECT. I NEVER UNDERSTOOD HIS REACTION AND THE RUDE WAY OF TREATING A CUSTOMER. NO CUSTOMER SHOULD BE DISTRESSED. VERY DISSAPOINTING. THANKS TO THE OTHER EMPLOYEE THAT SOLVE THE SITUATION.
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February 2023 by Yuniel Lorences
The worst place to download that can exist, three hours waiting and only excuses !!
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January 2023 by Guillermo r
Worst customer service ever, people don't want to move a finger to help , lazy employees
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July 2022 by Celeste Lyrae
Don’t call this place unless you want to be on hold for a couple of hours. They think the airlines look like they give great service. I ended up going to the store and the person I work with must’ve started the day before because they knew absolutely nothing about the products. I would not recommend this place to anyone go somewhere else where they care
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March 2022 by Norandi Sotelo
My family’s business has been purchasing material from John Abell for a very long time. You can count on all there staff from warehouse personnel to salesman. Our salesman Chris is always ready to fulfill our orders and answer any questions on material.This is a family business you can count on to provide great pricing and great service.
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March 2022 by Cassandra Suarez
They must have new employees working here because my husband and I received GREAT customer service. Someone by the name of Ricardo helped us and he was very helpful! Thank youuu! :) also FYI good prices! I had shopped around. 10/10
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March 2022 by Justin Rodriguez
I love purchasing materials from John Abell! I have been a customer a good amount of time already and the customer service is great! Christian is my sales person he does a fantastic job.
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March 2022 by Antonio Arriaga
I've experience the best customer service with the WHOLE John Abell team, they make purchasing material as easy as it can get, there's no need to shop around as they strive to provide the best prices! Shout out to Chris Rodriguez for always taking care of me and my business !
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March 2022 by madelen gonzalez
I purchased fencing materials for my new home and was very impressed with the counter service and assistance i received from there inside sales associates.
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March 2022 by norkis marrero
Great Service. I am re-modeling my house and I was able to get everything I needed at a good deal. Will return.
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March 2022 by Alberto Garcia
Great company with durable products. Rick helped me get the best products for my remodel.
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March 2022 by Maura Garcia
My new go to supply store! Good quality. Thanks to the gentlemen who helped me in sales.
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February 2022 by Yosvanny García
Worst experience with sales rep I’ve had to deal with Nicole was extremely unprofessional, I was told I would be emailed a quote and was completely ignored, when I went to the store I was told to wait for 10min for her to finish with a customer when she was clearly laughing it up with a coworker speaking about inappropriate topics out loud so other customers could hear her. I do not recommend her as a sales rep, the only reason I put two stars is because I was treated like a real customer by another sales rep (Sara) which is the only reason I still go to this store for materials
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November 2021 by Javier Burgos
I've experienced the Best customer service with Sara Vera-Chiu. Very attentive, professional and concentrated in her work. Calls the warehouse to assure they have what I want. Answers my emails promptly. Overall, showroom is clean, parking lot is clean and spacious for work trucks. Also, I want to give credit to the warehouse guys. Very helpful loading your materials. I have also dealt with the drivers on-site and are also professional on what they do. Thank you John Abell and your team.
