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March 2024 by Orlando Rivero
Nicole is an outstanding professional in facial care, providing top-notch service that I would highly recommend.
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March 2024 by Joseph Ryan
Call is awesome as always
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March 2024 by Barbara Vazquez
Julia is the best ?
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March 2024 by Jeanny Quiroz
I've been going with Toninesha for a few months now and she's done miracles to my lower back and neck. As a mom of a 2.5 year old, it's hard to not suffer from back pains, but she can absolutely help recover my body every time
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March 2024 by Carol Crespo
This was my first time at Massage Envy in Cutler Bay location.The center was very clean, very peaceful. The reception Staff was also very nice.My masseuse, Julia was amazing!! Very very good technique she also listened to my explanations of where my tense points were and applied extra pressure when massaging those areas. I left there relaxed & tension free!I’ve already booked my next session!Thank you Julia!
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March 2024 by Jessica Wright
Jorge is by far the best masseur ever! He is very good at adapting to the needs of each individual, makes the experience comfortable, and I always walk out feeling like a million bucks. Highly recommend!
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March 2024 by Lace Hernandez
I asked for a deep tissue massage to be paired with someone who later told me they dont do that... mid-massage. The massage seemed like she has inexperienced and then I was forced to leave a pre-determined tip at check out. Never coming to this location again.
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March 2024 by Alesha James
Good, professional service. She did a great job and my face feels and looks great ! Highly recommend!
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March 2024 by Karina Pinero
Had a Great experiences.
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March 2024 by Gloria Romero Roses
Julia can provide stretching session that when followed with deep tissue massage truly works out the knots and delivers relief.
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March 2024 by Mekayla Frazier
Brittney at Cutler Bay was amazing. Best facial I’ve ever had.
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January 2024 by Rebecca Kaplan
I go to several different massage envy locations and although the Cutler Bay location is the closest and most convenient for me, it is my least favorite for many reason and my visit yesterday was the worst experience of them all! It started off with no parking. I was there ten minutes early, I calles the office to let them know that I was having trouble parking in order for them to know that I was there and to have the massage therapist ready as when I walked in I would be right on time for my appointment. The massage therapist was not alerted that I was there, came to the waiting room about 8 minutes after I was sitting there and then in the room argued with me that I was late. When I walked in, one of the girls at the front desk just stared at me. She did not greet me or acknowledge me other than look at me with a dirty look and then pointed to the woman sitting next to her (one of the mangers) for me to deal with. When I passed the first girls' desk, she was on the computer looking at cars (I thought maybe she was busy working, which is why she couldn't talk or help me, but she was using the computer for personal reasons.)The massage was not good at all!! It was actually pretty awful! The massage therapist did not speak English and came off as rude even though I couldn't have been any nicer to her.When the massage was over, I went to the front desk to check out and again, just blank nasty stares. I tried tipping with a $50 bill for a 90 minutes massage (change would have been about $5-$10) but they refused to take my $50 Bill and told me to go get change at Publix.Customer service has gone down the drain at this location. I will not be returning no matter how convenient the location is for me. What a disappointment. If you want a good massage and experience, get treated like a loyal customer (or a human being for that matter) at a massage envy in this area, then go to The Falls location! Don't waste your time or money!!
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January 2024 by Teana B Berry
Nicole is the best. She’s been my esthetician for 3 years now. I trust her with my skin. Great service
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January 2024 by odi1971
Nicole is the best!! Love her facials!!
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January 2024 by Lorilee Graham
My experience with Julia was awesome.
